Site Reliability Engineer III

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

As a Site Reliability Engineer, you will architect and maintain the critical infrastructure that powers our products. You will work at the intersection of development and operations building automated solutions that allow our engineering teams to deploy faster and more reliably.

This hybrid remote/in-office role offers the opportunity to shape our cloud-first infrastructure strategy while collaborating with teams. You will be reporting to an Engineering Manager.

Responsibilities

• You will work as a technical liaison with development teams to address issues and provide recommendations.

• You will oversee and expand our cloud infrastructure, security, governance and budget reporting.

• You will monitor automation systems and respond to support requests, outages and breakages.

• You will evaluate new technologies and software products to determine the feasibility and desirability of incorporating their capabilities within the company products

Qualifications:

• 5+ years of experience automating infrastructure provisioning, Developer Operation, integration or delivery.

• Experience guiding customers through complex migration projects, from discovery and technical assessment to successful execution and operational handover.

• Experience with security practices like identity and access management, data protection and certificate management.

• Experience in one or more of the following disciplines: software development, managing operating systems (Linux, Windows), network design and deployment, and security.

• Professional development experience with Jenkins on Linux and Windows

• Experience with scripting languages including Groovy and Python

• Proficiency with containerization (eg. Docker, Kubernetes, and orchestration)

• Knowledge of infrastructure automation tools (e.g., Helm, Terraform)

• Experience with monitoring tools (e.g., CloudWatch, Grafana, Prometheus, and OpenTelemetry)

• Experience with version control - Git workflows and branching strategies

• System administration skills (e.g., Windows, MacOS, Linux)