Site Reliability Engineer III

EA’s Digital Platform (EADP) organization drives important technology decisions and investments for EA on a global basis, across all divisions and studio teams. Technology and engineering leadership at EA is essential to making the industry’s best games and services and the EADP team is leading the way to providing the cross-platform infrastructure to keep our consumers connected with our games anytime, anywhere, with anyone.

Description

The CPE team is looking for a talented Site Reliability Engineer to join our team. We are seeking candidates with experience in both CI/CD and Infrastructure as Code, with high energy, dedication, and passion for technology. We write and maintain various tools to support internal customers - EADP's product, and content teams. This role requires excellent troubleshooting skills, strong attention to detail, with strong focus on reliability, and a good foundation in programming.

Key Responsibilities

• Work as a technical liaison with development teams to address build issues and improvements
• Create, modify, and maintain pipelines and workflow tools
• Write application code to enhance various tools in the system
• Collaborate with team-mates to maintain and enhance an automation pipeline
• Monitor automation systems and respond to support requests/outages
• Managing virtual infrastructure, including deploying and monitoring containers
• You will monitor and analyze metrics to optimize automation systems

• Evaluate new technologies and software products to determine the feasibility and desirability of incorporating their capabilities within the company products

Technical Skills

We operate in a broad and dynamic technical environment. Candidates with strong experience in DevOps will be well-regarded, and exposure to a range of tools and technologies is a bonus. Foundational programming skills required.

• Source-control administration (eg. Git)
• Configuration Management and Continuous Integration/Deployment
• Cloud deployments (eg. AWS, GCP)
• Container technologies (eg. Docker, Kubernetes, Rancher)
• Infrastructure automation tools (eg. Helm, Terraform, Maven)
• Monitoring Tools (eg. CloudWatch, Grafana, Prometheus, OpenTelemetry, Tracing)
• System administration (eg. OSX, Linux)

Ideal Candidate Characteristics

• Great interpersonal skills and a desire to collaborate - both in-person and online
• Ability to manage tasks and responsibilities as well as lead and delegate to team members
• Analytical and problem-solving skills
• Ability to identify setbacks and shortcomings.
• Active interest in the DevOps movement

Bonus

• Experience with secrets management tools (e.g. Hashicorp Vault)
• Experience with artifact management tools (e.g. JFrog Artifactory)
• Experience with container orchestration and microservice management tools