Software Dev Engr ||

As a Software Development Engineer II in the Encompass Product Delivery Engineering team, you will be a full-stack developer, designing and building high-performance, scalable applications using modern frontend frameworks like Angular/React and robust backend services. You will leverage AI tools for development, architect RESTful APIs, and take end-to-end ownership of features from requirements to delivery. The role involves writing unit tests, using automation frameworks, and mentoring junior team members.

Must Have

• Design and develop high-performance, scalable full-stack applications.
• Utilize AI-based development tools (GitHub Copilot, Cursor, ChatGPT) to optimize design, code generation, and debugging.
• Architect, implement, and invoke complex RESTful APIs.
• Understand business requirements and deliver features with expected quality.
• Write comprehensive unit tests and leverage automation frameworks (Playwright, RobotFramework).
• 3-5 years of hands-on experience in full-stack application design and development.
• Expert knowledge of Angular or React, HTML5, and CSS3.
• Strong experience in REST API implementation and invocation.
• Proficiency in Oracle or MSSQL Databases.
• Experience working in a SAFe, Scrum, or Kanban environment.

Good to Have

• Strong willingness to master the Encompass configuration layer and EPM.
• Familiarity with C/C++, Perl, or Shell scripting in a Unix/Linux environment.

Perks & Benefits

• Work from Home, in-office, or hybrid
• Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
• Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
• Employee Insurance Top-Up
• Tele consultation
• Emotional and Mental Well-being Support
• Parental Leave
• Education and Internet reimbursement

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams and gain real experience in the software industry. We pride ourselves on a recruitment process that is inclusive and allows our applicants multiple opportunities to shine.

Who will love this role

• A grower – you learn new technical skills and expose yourself to experiences that you can apply quickly to enhance results.
• An individualist – you succeed by taking ownership of your own projects and producing impactful outcomes.
• An AI-Advocate – you leverage modern AI tools to accelerate development, improve code quality, and automate repetitive tasks.
• An empath – you know how to connect and communicate with different audiences, translating complex technical information into concise updates.
• A collaborator – you love working with architects, developers, testers, and technical writers to deliver quality products in a SAFe/Agile environment.

What you’ll do

You will be a Software Development Engineer II within the Encompass Product Delivery Engineering team.

• Full Stack Development: Design and develop high-performance, scalable full-stack applications using modern frontend frameworks (Angular/React) and robust backend services.
• AI-Driven Engineering: Utilize recent AI-based development tools (e.g., GitHub Copilot, Cursor, ChatGPT) to optimize design, code generation, and debugging processes. This is a core requirement for the role.
• API Excellence: Architect, implement, and invoke complex RESTful APIs that serve as the backbone for Encompass engineering initiatives.
• End-to-End Ownership: Understand business requirements (features), interact with Product Owners/Architects during grooming, and deliver features with expected quality.
• Quality & Automation: Write comprehensive unit tests and leverage automation frameworks like Playwright and RobotFramework to ensure regression-free releases.
• Mentorship: Guide junior team members, perform code reviews, and contribute to the team's technical growth.

Tech Stack & Requirements

• Experience: 3-5 years of hands-on experience in the design and development of full-stack applications.
• Product Knowledge: Experience with, or a strong willingness to master, the Encompass configuration layer and EPM.
• Frontend: Expert knowledge of Angular or React, complemented by strong HTML5 and CSS3 skills.
• Backend & Integration: Strong experience in REST API implementation and invocation. Familiarity with C/C++, Perl, or Shell scripting in a Unix/Linux environment is highly preferred.
• AI Tools: Proven capability in using AI tools for development (Copilot, Cursor, etc.) to enhance productivity and code standards. (Required)
• Testing: Hands-on experience with modern testing frameworks such as Playwright and RobotFramework.
• Databases: Proficiency in Oracle or MSSQL Databases.
• Agile: Experience working in a SAFe, Scrum, or Kanban environment.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
• Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
• Employee Insurance Top-Up
• Tele consultation
• Emotional and Mental Well-being Support
• Parental Leave
• Education and Internet reimbursement

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here