Sr KAM - Deputy Manager

Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments. The EDC Retail team focuses on helping merchants grow their business through data-driven technology. This role requires increasing EDC machine sales to merchants across multiple locations, leading a team, resolving queries, and driving merchant engagement.

Must Have

• Drive sales of EDC machines through proper channels to merchants.
• Create an inspiring team environment with open communication.
• Drive swiping device sales in the assigned area.
• Resolve merchant queries effectively.
• Drive overall engaged merchant base.
• Capable of hiring and building a team.
• Set clear team goals and delegate tasks with deadlines.
• Oversee day-to-day operations.
• Monitor team performance and report on metrics.
• Motivate team members and provide coaching.
• Listen to team feedback and resolve issues or conflicts.
• Recognize high performance and reward accomplishments.
• Encourage creativity and risk-taking.
• Suggest and organize team building activities.
• Possess good networking capabilities.
• Be willing to travel extensively throughout the specified area.
• Skilled in coaching and mentoring.
• Be a quick learner who grasps and applies new ideas and concepts.
• Be a self-starter, capable of taking ownership and comfortable navigating ambiguity.
• Have 8-12 years of experience in sales - business development, B2C markets.
• Be passionate about working in fast-growing firms and large team handling.
• Ability to articulate complex solutions to novice customers.
• Possess good sales and negotiation skills.
• Have experience in quota driven sales.

Good to Have

• Experience in payments and finance.

Perks & Benefits

• Opportunity to create wealth for employees.
• Be part of a mission to bring half a billion Indians into the mainstream economy.
• Work in a company focused on customer success.
• Join India's largest merchant acquirer.
• Opportunity to be a part of India’s largest digital lending story.

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: EDC Retail

EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

About the role:

The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.

Expectations/ Requirements

1. Create an inspiring team environment with an open communication culture.

2. Need to drive swiping device sales in the assigned area.

3. Resolving merchant queries

4. Drive overall engage merchant base

5. Capable of hiring and building team

6. Set clear team goals

7. Delegate tasks and set deadlines

8. Oversee day-to-day operation

9. Monitor team performance and report on metrics

10. Motivate team members

11. Discover training needs and provide coaching

12. Listen to team member’s feedback and resolve any issues or conflicts

13. Recognize high performance and reward accomplishments

14. Encourage creativity and risk-taking

15. Suggest and organize team building activities

Must Have:

Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.

Superpowers/ Skills that will help you succeed in this role:

1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets

2. Passionate about working in a fast growing firms and large team handling.

3. Articulate complex solutions to novice customers.

4. Good sales and negotiation skills. Experience in quota driven sales is a must.

5. Experience in payments and finance is a plus - though not mandatory

Education

MBA (Marketing)

Why join us:

We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India

Compensation:

If you are the right fit, we believe in creating wealth for you.

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!