Sr Manager, Head of Insights & Analytics

PayPal Ads is seeking a highly strategic and results-driven Senior Manager, Data & Insights to set the vision, lead a high-performing team of analysts, and partner closely with Sales, Product, and Marketing to ensure insights directly influence advertiser decisions and PayPal Ads revenue. This role involves owning the roadmap for advertiser-facing insights, scaling repeatable storytelling, and raising the bar on technical quality, persuasion, and business outcomes. The manager will translate strategic objectives into actionable analytics initiatives, ensuring consistent delivery of high-quality, business-relevant insights, and collaborating with senior stakeholders to shape business strategies with data, while driving adoption of best practices, tools, and methodologies.

Must Have

• Define client-facing insights vision, presentations, and operating model.
• Build, mentor, and retain a diverse client-facing insights team.
• Establish standards for analysis, visualization, and narrative craft.
• Prioritize deal-support analyses, market narratives, and thought-leadership content aligned to revenue goals.
• Partner with Sales leaders on pre-sales discovery, RFPs, account planning, and QBRs.
• Ensure insights influence spend and renewals.
• Liaise with Product & Product Marketing to inject insights into go-to-market, positioning, and roadmap.
• Champion advertiser needs back to the organization.
• Collaborate with Product Management on scalable datasets, feature stores, and tools.
• Oversee development of advertiser-ready analyses, dashboards, and sales collateral.
• Track pipeline and performance of insights work; report business impact to senior leadership.
• 10+ years in client-facing analytics, insights, and marketing science roles within ads sales.
• Proven record partnering with Sales to influence advertiser investment.
• Adept at framing hypotheses, structuring analyses, and translating findings into persuasive narratives and recommendations.
• Proven track record hiring and managing high-performing teams.
• Strong proficiency in SQL and Python.
• Strong data visualization skills.
• Executive-ready storytelling.
• Excellent stakeholder management; able to communicate complex ideas simply and credibly at the C-suite level.
• Familiarity with ad-platform metrics, retail/media data, and commerce signals.
• Background working with first-party datasets.

Perks & Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Medical benefits
• Dental benefits
• Vision benefits
• Other benefits

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal Ads is seeking a highly strategic and results driven Senior Manager, Data & Insights to set the vision, lead a high-performing team of analysts, and partner closely with Sales, Product, and Marketing to ensure insights directly influence advertiser decisions and PayPal Ads revenue. You’ll own the roadmap for advertiser-facing insights, scale repeatable storytelling, and raise the bar on technical quality, persuasion, and business outcomes.

Job Description:

Essential Responsibilities:

• Lead multiple teams or workstreams within the analytics function.
• Translate strategic objectives into actionable analytics initiatives.
• Ensure consistent delivery of high-quality, business-relevant insights.
• Collaborate with senior stakeholders to shape business strategies with data.
• Drive adoption of best practices, tools, and methodologies in analytics.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Responsibilities

• Define the client-facing insights vision, presentations, and operating model that turn PayPal’s transaction graph into differentiated advertiser value.
• Build, mentor, and retain a diverse client-facing insights team; establish standards for analysis, visualization, and narrative craft.
• Prioritize the portfolio of deal-support analyses, market narratives, and thought-leadership content aligned to revenue goals.
• Partner with Sales leaders on pre-sales discovery, RFPs, account planning, and QBRs; ensure insights are instrumented to influence spend and renewals.
• Liaise with Product & Product Marketing to inject insights into go-to-market, positioning, and roadmap; champion advertiser needs back to the org.
• Collaborate with Product Management on scalable datasets, feature stores, and tools that power rapid storytelling.
• Oversee the development of advertiser-ready analyses, dashboards, and sales collateral that clearly answer “so what?” and “what next?”
• Track pipeline and performance of insights work; report business impact to senior leadership.

Basic qualifications

• 10+ years in client-facing analytics, insights, and marketing science roles within ads sales
• Proven record partnering with Sales to influence advertiser investment; adept at framing hypotheses, structuring analyses, and translating findings into persuasive narratives and recommendations.
• Proven track record hiring and managing high-performing teams.
• Strong proficiency in SQL and Python; strong data visualization skills; executive-ready storytelling.
• Excellent stakeholder management; able to communicate complex ideas simply and credibly at the C-suite level.
• Familiarity with ad-platform metrics, retail/media data, and commerce signals; background working with first-party datasets.
• Portfolio of advertiser stories, white-papers, or sales collateral demonstrating narrative craft and business impact.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

About Us

PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless.

Learn more at PayPal.com/Jobs

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