Sr. Sales Engineer

3 Weeks ago • 10 Years +

Job Summary

Job Description

The Sales Engineer will provide technical sales support and drive technical sales activities in Enterprise accounts. Responsibilities include performing technical presentations, designing network monitoring architectures, managing customer proof of concepts, and providing mentorship. The role requires in-depth knowledge of products and services, and the ability to communicate technical information effectively to customers and partners. They will also be responsible for managing key End-user technical relationships and providing support on technical issues.
Must have:
  • 10 years experience in Pre-Sales Engineer role in network and Security
  • Bachelor’s degree in a technical area or equivalent work experience
Good to have:
  • Experience in VMWare, AWS, or Azure is desirable

Job Details

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with over 4,000 organizations, including over 80 percent of the Fortune 100 and hundreds of governments and educational organizations worldwide.          
          
We are seeking a Sales Engineer based in Vancouver or Calgary to support our Enterprise Sales team. The Sales Engineer is a critical component of the sales team in the region. The primary responsibility is to drive technical sales activities in new and existing opportunities in Enterprise accounts. A Sales Engineer will have in-depth, hands-on experience with products and services, as well as competitor's products and services, and can demonstrate solid networking and security skills to customers and partners.          
          
          
What you’ll do:         
  • Provide technical Sales support for all Gigamon products and solutions.
  • Performs a high-level specialized systems engineering role as an individual contributor specializing in pre-sales activities 
  • Performs in-depth and technical presentations for customers, partners, and events.
  • Design network monitoring architectures with top customers.
  • Responsible for all customer proof of concepts and product evaluations from deployment to completion.
  • Provides mentorship/guidance on Technology and competitive trends to clients, partners, and employees.
  • Manage key End-user technical relationships.
  • Communication driver between Field and Corporate on technical issues.
  • Complex pre-sales technical support.
  • Account and Partner Management/Development
          
          
What you’ve done:         
  • Bachelor’s degree in a technical area (Computer Science, Computer Engineering); or equivalent work experience.
  • 10 years experience in a Pre-Sales Engineer role in network and Security.
  • Experience in VMWare, AWS, or Azure is desirable
  • Experience in a customer-facing role.
          
          
Who you are:         
  • Effective technical presentation skills.
  • Good Communication capabilities.
  • Comfortable with technical and business English usage (document reading, e-mails, conference calls).

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