Staff Technical Product Manager, AI

7 Months ago • 8 Years + • Product Management • $197,000 PA - $313,000 PA

Job Summary

Job Description

Zoox is seeking a dynamic Technical Product Manager to lead a cross-functional team in developing generative AI-enabled solutions for both external riders and internal operations. The role involves identifying and leveraging emerging generative AI technologies to enhance customer experience and operational efficiency. The Technical Product Manager will drive discovery, shape product vision, define priorities, establish success metrics, and explore technical feasibility. Responsibilities include designing AI-generated capabilities, shaping product vision and strategies, delivering industry-leading products, thriving in a fast-paced environment, utilizing data for product strategies, integrating user research, overseeing project management, collaborating with engineers and designers, ensuring cross-functional coordination, launching AI-enabled products, and developing performance metrics.
Must have:
  • 8+ years in product management
  • 2+ years focused on AI/ML or Conversational AI
  • Manage end-to-end product lifecycle
  • Lead technical and non-technical discussions
  • Strong understanding of Conversational AI
  • Experience with agile software development
Good to have:
  • Developing AI voice assistants
  • Launching combined hardware/software AI products
  • Understanding of automotive systems integration
  • User analytics and A/B testing
Perks:
  • Paid time off
  • Zoox Stock Appreciation Rights
  • Amazon Restricted Stock Units
  • Health insurance
  • Long-term care insurance
  • Disability insurance
  • Life insurance

Job Details

As Zoox is getting ready for commercial service, we’re building a suite of generative AI-enabled solutions to serve both our external riders and internal operations teams in enhancing the overall customer experience and increasing operational efficiency. We’re seeking a dynamic Technical Product Manager to lead a cross-functional team, including engineers, designers, data scientists, and researchers, in identifying and developing creative ways of leveraging emerging generative AI technologies in our service. As an integral part of this burgeoning space, you will drive discovery into unmet needs, shape the product vision, define priorities to achieve customer and business objectives, establish clear success metrics, and spearhead exploration of technical feasibility. You will work closely with leadership across Product & Experience, Software, and Vehicle Engineering to advance your vision and implement next-generation AI solutions to support our growing external ride-hail service.


In this role, you will...

    • Design dynamic AI-generated capabilities: Leverage creative narrative building elements to enhance the consumer experience across platforms. 
    • Shape Product Vision: Identify major opportunities and craft product vision, strategies, and roadmaps that align with Zoox’s strategic objectives and customer needs.
    • Strategic Insight: Leverage understanding of Zoox’s market position to deliver industry-leading products that align with our mission.
    • Dynamic Efficiency: Thrive in a fast-paced environment where processes are flexible, and innovative solutions are essential.
    • Data Utilization: Utilize data, research, and market insights to guide product strategies and development plans.
    • User-Centric Design: Integrate user research and market analysis into product requirements to enhance usability and productivity.
    • Project Leadership: Oversee the planning, initiation, and management of tools, features, services, and product scalability
    • Team Collaboration: Collaborate with top-tier engineers and designers to drive product development while fostering a positive team environment.
    • Cross-functional coordination: Work closely with various teams to define product requirements, manage resources, and ensure key milestones are met.
    • Ship Product: Spearhead the creation and launch of fully realized, generative AI-enabled products with significant customer impact. 
    • Performance Metrics: Develop and analyze metrics to gauge product success and track performance indicators.


Qualifications

    • 8+ years in product management and delivery, with at least 2+ years focused on AI/ML-enabled or Conversational AI products
    • Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related discipline 
    • Demonstrated success managing the end-to-end product lifecycle, from setting the strategic vision and defining roadmaps to executing product launches and integrating customer feedback
    • Experience leading discussions with both technical and non-technical audiences around technology tradeoffs and associated product strategy
    • Strong understanding of Conversational AI technologies, including voice recognition technology, natural language processing and machine learning
    • Experience leading agile software development and scrum methodology


Bonus Qualifications

    • Experience developing AI voice assistants
    • Experience launching AI products that combine hardware and software elements
    • Understanding of automotive systems integration 
    • Experience with user analytics tools and A/B testing methodologies 


$197,000 - $313,000 a year
Base Salary Range

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.


Follow us on LinkedIn


Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.


A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

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About The Company

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.

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