Manager, Design Services

Company Description

Daxko powers wellness to improve lives. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description

The Manager, Design Services is responsible for overseeing the execution of all marketing design work across the organization, including advertising, collateral, events, social media, sales enablement, and website/landing pages. This role manages a small design team while functioning as a player-coach, directly producing high-quality creative work. The Manager will ensure consistent brand execution, develop efficient processes for creative workflow, and collaborate closely with cross-functional teams to deliver marketing and sales priorities.

Supervisory Responsibilities

• Manage a small team of designers and delegate tasks according to project priorities and skills.
• Provide mentorship, coaching, and growth opportunities for design team members.
• Establish and enforce brand and creative standards across all deliverables.
• Track and report on design team success metrics and KPIs.
• Manage external vendors, freelancers, or agencies to scale design output as needed.
• Recruits, interviews, hires, onboards, and continuously trains team members to achieve high performance
• Establish clear team goals, priorities, and performance metrics that are aligned with organizational objectives
• Conduct regular one-on-ones, performance reviews, and feedback sessions to support individual growth and enforce company policies.

Essential Duties/Responsibilities

• Design and deliver marketing assets, including ads, sales collateral, event graphics, presentations, digital campaigns, social media content, and websites/landing pages.
• Partner with marketing, sales, events, and product teams to scope projects and ensure on-time delivery.
• Serve as art director on projects, providing feedback and ensuring adherence to brand identity and guidelines.
• Manage design workflow processes to improve efficiency and scalability.
• Collaborate with stakeholders to gather requirements and translate needs into effective design solutions.
• Perform quality reviews of all creative output to ensure excellence and brand consistency.
• Support the development of landing pages and digital experiences optimized for UX and conversion.
• Monitor team workload, setting goals and pushing for high-quality execution.
• Travel may be required for team collaboration or events (5–10%).

Qualifications

• Strong design expertise across digital, print, and web.
• Proficiency in Adobe Creative Suite, Figma, and related design tools.
• Excellent communication and collaboration skills with both creative and non-creative stakeholders.
• Strong organizational and project management skills.
• Ability to work effectively as both a team leader and an individual contributor.
• Comfortable working in a fast-paced environment with multiple priorities.
• Five (5) to seven (7) years of professional design experience.
• Two (2+) years managing or mentoring a design team.
• Demonstrated portfolio of digital, print, and web work.
• Understanding of UX/UI and website/landing page best practices.
• Experience working in B2B or SaaS preferred.

Preferred Education and Experience

• Bachelor’s degree in graphic design, visual communications, or related field.
• Seven (7) to ten (10) years of design experience.
• Three (3+) years managing design teams in a fast-paced environment.

Additional Information

#LI-Hybrid

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

• Hybrid work model
• Leave entitlements
• Recently introduced hospitalization/caregiving leaves
• Paid parental leaves (Maternity, Paternity, & Adoption)
• Group Health Insurance
• Accidental Insurance
• Tax-saving reimbursements
• Provident Fund (PF)
• Casual work environments
• Company Events and Celebrations
• Performance achievement awards
• Referral bonus
• Learning & Development opportunities