Product Manager

Visa is a global leader in payments technology, enabling transactions across over 200 countries. This Product Manager role on the Account and Wallet team focuses on internal operational platforms. The mission involves defining product strategy, building roadmaps, leading agile delivery, and driving adoption. Responsibilities include market research, user discovery, defining requirements, prioritizing backlogs, managing cross-team dependencies, and measuring post-launch impact. The role requires 3-4 years of product management experience, strong business analysis, and technical understanding of web applications and APIs, with a focus on fintech.

Must Have

• Decide what to build and why, convert insights into a prioritized backlog
• Lead delivery in an agile environment, drive adoption and measure impact
• Research market users technology and competitors, build strategy and multi-quarter roadmap
• Secure stakeholder buy-in, translate strategy into an engineering backlog
• Run user and customer research, ideate with stakeholders, map systems and operational flows
• Define functional and non-functional requirements, maintain technical documentation
• Serve as the domain subject matter expert
• Lead planning, execution, release, and iteration, prioritize across scrum teams
• Keep the backlog transparent with clear dependencies, support UAT, demos, training, and implementation
• Handle feature and product behavior inquiries, manage cross-team dependencies
• Align closely with engineering and uphold SDLC rigor, participate in agile ceremonies
• Partner with go-to-market and delivery teams on implementation and positioning
• Drive adoption across departments, regions, segments, and use cases
• Measure and report post-launch performance and impact
• Collaborate with Risk and Compliance including Visa Direct
• Support Chief of Staff on communications, culture, and engagement
• Provide administrative support to the senior regional leader
• Champion Visa values and help attract diverse world-class talent
• At least 3 to 4 years proven experience in a Product Owner or Product Manager role
• Experience crafting a vision for your product based on customer or user discovery, market research, and data analysis
• Proven ability to translate business needs to a technical team and technical concepts back to business stakeholders
• Ability to define a product backlog using epics, features, and user stories, with experience making tough trade-offs and prioritization decisions
• Experienced in facilitating workshops with senior stakeholders from product, business, and technology
• Comfortable working with agile frameworks and across multiple teams
• Strong business analysis skills, including business process mapping and data transformation or mapping
• Good technical understanding of web applications and APIs
• Domain knowledge in fintech including cross-border payments, foreign exchange, payment standards, scheme rules, payment processing technologies, and regulations

Good to Have

• Previous experience in regulatory compliance and financial crime prevention including anti-money laundering, fraud, and terrorist financing
• Experience working with global teams across multiple locations and time zones
• Strong experience with the Microsoft Office suite and the Atlassian suite

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

• Role: Product Manager on the Account and Wallet team focused on internal operational platforms reporting to a Senior Product Manager.
• Mission: Decide what to build and why. Convert insights into a prioritized backlog. Lead delivery in an agile environment. Drive adoption and measure impact.
• Strategy and Vision: Research market users technology and competitors. Build strategy and a multi quarter roadmap. Secure stakeholder buy in. Translate strategy into an engineering backlog. Support quarterly and annual planning.
• Discovery: Run user and customer research. Ideate with stakeholders. Map systems and operational flows. Define functional and non functional requirements. Maintain technical documentation. Serve as the domain subject matter expert.
• Delivery: Lead planning execution release and iteration. Prioritize across one or more scrum teams. Keep the backlog transparent with clear dependencies. Support UAT demos training and implementation. Handle feature and product behavior inquiries. Manage cross team dependencies and adjust the roadmap as timelines change. Align closely with engineering and uphold SDLC rigor. Participate in agile ceremonies and mentor new team members.
• Adoption: Partner with go to market and delivery teams on implementation and positioning. Drive adoption across departments regions segments and use cases. Measure and report post launch performance and impact.
• Additional responsibilities: Collaborate with Risk and Compliance including Visa Direct. Support Chief of Staff on communications culture and engagement. Provide administrative support to the senior regional leader. Champion Visa values and help attract diverse world class talent.
• Success measures: Clear and executed strategy roadmap backlog and business cases. High velocity delivery of valuable features. Consistent high quality product development practices and strong adoption.

This is a hybrid position based in London Paddington office. This requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.

Qualifications

• At least 3 to 4 years proven experience in a Product Owner or Product Manager role, preferably in Financial Services, especially payments
• Experience crafting a vision for your product based on customer or user discovery, market research, and data analysis
• Proven ability to translate business needs to a technical team and translate technical concepts back to business stakeholders, effectively bridging the gap
• Ability to define a product backlog using standard categories such as epics, features, and user stories, with experience making tough trade offs and prioritization decisions
• Experienced in facilitating workshops with senior stakeholders from product, business, and technology
• Comfortable working with agile frameworks and across multiple teams
• Strong business analysis skills, including business process mapping and data transformation or mapping, with experience using tools that support these modeling activities
• Good technical understanding of web applications and APIs
• Domain knowledge in fintech including cross border payments, foreign exchange, payment standards, scheme rules, payment processing technologies, and regulations
• Previous experience in regulatory compliance and financial crime prevention including anti money laundering, fraud, and terrorist financing is a strong advantage
• Experience working with global teams across multiple locations and time zones is an advantage
• Strong experience with the Microsoft Office suite and the Atlassian suite is an advantage

Additional Information

is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.