Staff Technical Program Manager

As a Staff Technical Program Manager at PlayStation, you will lead multi-year, cross-organizational initiatives to enhance enterprise IT and information security capabilities. This role involves defining program strategy, facilitating architectural decisions, and orchestrating end-to-end delivery across the program lifecycle. You will manage critical dependencies, mitigate risks, and communicate effectively with senior leadership and engineering teams, ensuring measurable outcomes and continuous improvement in delivery practices.

Must Have

• Lead multi-year, cross-organization IT and information security initiatives
• Define program charters, success metrics (OKRs/KPIs), and phased roadmaps
• Facilitate architectural and design decisions, driving crisp choices
• Lead end-to-end delivery across the program lifecycle
• Build integrated schedules and resolve critical path dependencies
• Drive risk/issue management with data-driven mitigations
• Create clear executive readouts, dashboards, and status narratives
• Serve as primary contact for internal customers and external partners
• 10+ years of technical program/project management experience
• Strong technical acumen in system design, APIs, data flows, security/privacy
• Expertise in Program and Project management methodologies
• Exceptional communication and stakeholder management skills
• Bachelor’s degree in Computer Science, Engineering, or related technical field

Good to Have

• Prior experience as a program manager, software developer, or systems/infra engineer
• Domain experience in enterprise IT and security
• Familiarity with cloud platforms (e.g., AWS) and vendor management
• Experienced in mentoring junior team members
• Knowledge of frameworks like PMI/PMBOK, ITIL, Lean, or relevant certifications
• Experience with JIRA, including building custom dashboards
• Experience working with globally distributed teams

Perks & Benefits

• Top-tier benefits package (medical, dental, vision)
• Matching 401(k)
• Paid time off
• Wellness program
• Employee discounts for Sony products
• Bonus package eligibility

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

San Diego, CA

As a Staff Technical Program Manager, you will lead multiyear, cross organization initiatives that shape PlayStation’s enterprise IT and information security capabilities. You’ll drive clarity from ambiguity, establish program strategy and governance, orchestrate execution across multiple teams, and ensure operational readiness and measurable outcomes. You are comfortable operating with implicit authority, influencing at the senior leader level, and diving deep into technical tradeoffs with engineers and architects.

You will use modern delivery practices and proven program management techniques (planning, dependency mapping, risk management, metrics) to deliver enterprise scale IT and security programs.

What You’ll Be Doing

Program Strategy & Leadership

• Define program charters, success metrics (OKRs/KPIs), and phased roadmaps that align to IT & security strategy and enterprise standards.
• Facilitate architectural and design decisions; drive crisp choices among competing priorities and surface tradeoffs to leadership.
• Stand up program governance (cadence, RACI, decision logs) and create durable mechanisms for crossteam alignment and escalation.

Technical Execution & Delivery

• Lead endtoend delivery across the program lifecycle: initiation/chartering, planning, execution, rollout/transition, and benefits realization, ensuring quality, security, privacy, and compliance are built in from the start.
• Build integrated schedules; identify and resolve critical path dependencies across service teams (e.g., identity/IAM, security engineering/operations, compliance, networking, endpoint management, data platforms) and partner organizations.
• Drive risk/issue management with datadriven mitigations; maintain sourceoftruth program plans, backlogs, and roadmaps.

Stakeholder Communication & Change Management

• Create clear, concise executive readouts, dashboards, and status narratives tailored to audiences from VP/Director to engineering teams.
• Lead crossprogram dependency forums; negotiate scope, sequencing, and resourcing to protect program outcomes.
• Serve as the primary point of contact for internal customers and external partners; translate business goals into actionable technical plans.

Continuous Improvement

• Evolve delivery practices and tooling (e.g., Jira/Confluence, M365, data dashboards) to increase predictability and throughput.
• Mentor other TPMs and engineers; contribute to TPM community standards, playbooks, and onboarding.

What We’re Looking For

Required

• 10+ years of technical program/project management experience delivering largescale enterprise IT, security, or infrastructure programs and distributed systems.
• Demonstrated leadership of crossorg programs with high ambiguity, complex dependencies, and executive visibility.
• Proven ability to think strategically, prioritize tasks, and make sound decisions under pressure.
• Strong technical acumen: ability to discuss system design, APIs, data flows, security/privacy considerations, and operational tradeoffs with engineering.
• Expertise with Program and Project management methodologies fundamentals (risk/issue, dependency management, cost/benefit, critical path).
• Exceptional communication and stakeholder management skills; proven ability to influence without authority across product, engineering, security, data, and operations.
• Track record of delivering programs with measurable outcomes (risk reduction, compliance posture, MTTD/MTTR, control coverage, availability/latency, user adoption) and of running effective postlaunch improvements.
• Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent experience.

Preferred

• Prior experience as a program manager, software developer, or systems/infra engineer.
• Domain experience in enterprise IT and security domains.
• Familiarity with cloud platforms (e.g., AWS), vendor management, and information security strategy.
• Experienced in mentoring junior team members and chipping in to the continued improvement of PMO.
• Knowledge of frameworks such as PMI/PMBOK, ITIL, Lean, or relevant certifications (PMP, PMIACP, CSM) — valued but not required.
• Experience with JIRA – ability to build custom dashboards and show an understanding of how to manage JIRA as a source of truth.
• Experience working with globally distributed teams; ability to travel for key program milestones.

Reporting Relationship

• Reports to Senior Manager, Technical Program Management

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here

to learn more.

The estimated base pay range for this role is listed below.

$173,000 - $259,400 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.