Support Engineer

IO Interactive is currently looking for a Support Engineer. The ideal candidate is a proactive problem solver that thrives in making workflows smoother and more efficient for our teams. Are you that outgoing, service-minded, tech-savvy colleague people turn to for help because you have the ability to simplify the complex and find a working solution? And are you already a part of, or have dreams of joining, the games industry? Then we need you to come join an amazing AAA games developer studio in Brighton, Istanbul or Barcelona.

This is a permanent position based in one of our studios, with the option to work from home one day per week. 

What you will do:

• Work with and support the production teams from all disciplines, alongside your fellow support engineers, with the goal of running a smooth production.
• Collaborate across production teams to diagnose, troubleshoot, and resolve issues users face with our in-house software.
• Assist our Build Engineers with maintaining, monitoring, and setting up Perforce.
• Write and debug tools/scripts for automation in PowerShell, C#, etc.
• Update existing knowledge base and document internal tools and processes.

Who you are:

• Experience with source control and CI/CD platforms; Perforce, GIT, TeamCity, etc.
• Programming experience with C# and/or PowerShell (basic programming).
• You possess detailed knowledge of Microsoft desktop software and have experience debugging in Windows environment
• A friendly and helpful attitude, excellent software troubleshooting skills, and a flair for making things work.
• You have the ability to prioritize the workload, ensure continuity of business-critical environments and exhibit a good understanding of structured installations.

Who we are:

IO Interactive is an independent videogame development and publishing company with studios in Copenhagen, Malmö, Barcelona, Istanbul and Brighton. As the creative force behind some of the most talked-about multiplatform video games in the last decade, we are committed to creating unforgettable characters and experiences – all powered by our award-winning, proprietary Glacier technology.

IOI is a studio that values in-person collaboration. Being together helps us focus our collective energy on our immediate goals. For us, being both in-office as well as connected across our studios helps us integrate our teams faster, strengthen relationships, and improve knowledge-sharing. We believe that the more time we spend together, the more quality and progress we achieve for our games and players.

We know that to achieve those goals, we need courage, talented people and a great working environment – and we do our utmost to have all of that. Across our multiple studios, we’re working on several projects. Crucially though, we’re all one team. We value the work and impact that each person brings to the table and we actively encourage new ideas, whilst listening to your insights along the way.

We have a dedicated team of People Managers, who look after you as an individual and as an employee. With more than 40 nationalities, we know that everyone is different and we are proud to have a reputation for being a friendly workplace with highly-talent people.

Learn more about our Glacier engine.

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