System Scenario Test Engineer - Watch

The System Scenario Test Engineer for the Watch team focuses on customer experience by qualifying hardware, software, and services integration. This role involves designing and executing complex test plans, analyzing results to identify improvements, and presenting data-driven insights. Responsibilities include owning the end-to-end testing lifecycle, screening and verifying issues, applying diagnostic skills for system-level problems, communicating project status, publishing detailed test reports, and performing functional and regression tests.

Must Have

• Own the end-to-end testing lifecycle, from creating test strategies and plans to running tests and analyzing outcomes while being an advocate for the customer experience.
• Serve as a quality checkpoint by screening and verifying issues from product development teams, ensuring high-quality bug reporting.
• Apply deep diagnostic skills to isolate and document challenging system-level issues, facilitating faster resolution while keeping customer impact to a minimum.
• Act as a key communication link between QA and other teams, providing regular updates on project status and quality metrics.
• Inform data-driven decisions by generating and publishing detailed test reports for project partners.
• Daily responsibilities include performing functional and regression tests—both manually and using tools—maintaining a set of test devices, test case design and providing feedback on product design.
• 3+ years of QA experience testing hardware.
• Experience with Python, shell scripting.
• Thorough understanding of the application development life-cycle.

Good to Have

• 5+ years experience testing both iOS and macOS devices
• Experience with Apple hardware running iOS, macOS and watchOS
• Experience in designing, writing, deploying, and monitoring automated test suites
• Ability to independently problem solve, research, and adapt while learning new technologies

Perks & Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Reimbursement for certain educational expenses — including tuition
• Opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs
• Eligible for discretionary restricted stock unit awards
• Can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan
• Discretionary bonuses or commission payments
• Relocation

Imagine what you could do here! At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! We are the Systems and Scenario Watch team, and we focus on the customer experience by qualifying the integration of hardware, software and services. As our System Scenario Test Engineer, you are the critical link between Watch Hardware, WatchOS and our customers. You're not just finding defects, you're ensuring excellence and being the voice of the customer with every release. Come join our team, where your expertise is valued and you'll work shoulder-to-shoulder with engineers and product leaders. You will be empowered to design and run complex test plans, analyze results to find hidden opportunities for improvement, and present your data-driven insights to guide our strategy.

In this highly visible role, you will write and run test cases, be responsible for analyzing test results, reporting defects, publishing reports and working closely with the entire cross-functional team to ensure product quality.

• Own the end-to-end testing lifecycle, from creating test strategies and plans to running tests and analyzing outcomes while being an advocate for the customer experience.
• Serve as a quality checkpoint by screening and verifying issues from product development teams, ensuring high-quality bug reporting.
• Apply deep diagnostic skills to isolate and document challenging system-level issues, facilitating faster resolution while keeping customer impact to a minimum.
• Act as a key communication link between QA and other teams, providing regular updates on project status and quality metrics.
• Inform data-driven decisions by generating and publishing detailed test reports for project partners.
• Daily responsibilities include performing functional and regression tests—both manually and using tools—maintaining a set of test devices, test case design and providing feedback on product design

Required Qualifications

• Bachelor’s degree in Electrical Engineering or Computer Science
• 3+ years of QA experience testing hardware
• Experience with Python, shell scripting
• Thorough understanding of the application development life-cycle
• Strong analytical, problem solving and creative thinking skills
• An enthusiasm for user-focused design and high-quality products
• Adaptable and comfortable in a dynamic environment

Preferred Qualifications

• 5+ years experience testing both iOS and macOS devices
• Experience with Apple hardware running iOS, macOS and watchOS
• Experience in designing, writing, deploying, and monitoring automated test suites
• Ability to independently problem solve, research, and adapt while learning new technologies