What success looks like in this role:
We’re looking for a technically curious and client-oriented System Analyst to help drive performance capability across key systems for a long-standing financial services client. This role offers a dynamic environment where you’ll collaborate closely with internal teams and external stakeholders to ensure system reliability, performance tracking, and technical support across diverse platforms. The role is based in Milton Keynes with ad hoc travel (1–2 times per month).
Key Responsibilities
- Monitor and report on system performance across platforms including Linux, Windows, and Mainframe environments.
- Serve as a key contact for client interactions, helping to resolve issues and identify opportunities for system improvements.
- Contribute to system availability and reliability through incident response, compliance activities, and operational enhancements.
- Maintain clear and up-to-date documentation such as network diagrams and configuration records.
- Support the evaluation of hardware/software requests with a focus on performance and cost-efficiency.
- Collaborate with stakeholders to support the delivery of system-related updates and initiatives.
- Participate in occasional client site visits (1–2 times per month).
You will be successful in this role if you have:
- Solid technical foundation in IT, with exposure to systems administration or software support.
- Awareness of system performance metrics and capacity planning concepts.
- Strong analytical thinking and a proactive approach to problem-solving.
- Clear communication skills and confidence in working with stakeholders.
- Comfortable using Microsoft Office tools, especially Excel.
- A degree in IT, Computer Science, or a related field—or equivalent practical experience.
- Enthusiasm for learning and adapting to new technologies and environments.
Desirable (but not essential)
- Familiarity with infrastructure principles and system architecture.
- Exposure to financial or banking systems.
- Awareness of ClearPath or other mission-critical systems.
WE ARE PROUD OF:
Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.
Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.
Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.
Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.
Unisys was named to the Forbes America's Best Employers for Diversity 2021 list.
Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.
Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.
Unisys was named one of America's Best Employers for Women by Forbes in 2023.
WHY UNISYS:
- Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.
- Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.
- Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.
- Employee development: Unisys is committed to investing in their employees' professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.
- Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.
- Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world