Systems and Solutions Engineer

Job Description:

• Act as the primary Bluetooth technical interface to OEM/ODM partners, providing on-site support, issue triage, and design guidance.
• Drive Bluetooth features (e.g., LE Audio, Auracast, HDT) across Windows and Chrome OS platforms.
• Execute and develop test cases and automation scripts for Bluetooth functionality, performance, interoperability, and user experience.
• Reproduce, debug, and root-cause Bluetooth driver, firmware, and platform issues in collaboration with internal development teams.
• Own and drive resolution in OEM/ODM bug tracking systems and ensure timely closure with detailed debug logs and analysis.
• Analyze customer requirements and feedback, translate them into engineering actions, and influence roadmap and feature priorities.
• Deliver technical training, feature overviews, and workshops to customers and internal field teams.
• Collaborate cross-functionally with Wi-Fi, platform, and audio teams to ensure seamless connectivity experience on Intel EVO and commercial platforms.

"Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to our staffing team at malaysia.staffing@intel.com."

Qualifications:

• Bachelor's degree or above in Electrical Engineering, Computer Science, or related field.
• 5+ years of experience with Bluetooth stack, profiles, Controller and RF performance on Windows PCs and Bluetooth products.
• Hands-on experience in Bluetooth validation, testing, or debugging on Windows or Chrome OS platforms.
• Strong understanding of Bluetooth Classic and Bluetooth Low Energy protocols, profiles (A2DP, HFP, HID, GATT), and LE Audio technologies.
• Solid knowledge of Windows OS, driver installation, and log collection (e.g., ETW, WPP, Ellisys, HCI logs).
• Proven experience in bug triage and debug collaboration with internal driver/firmware teams and external customers.
• Excellent communication skills in English and Mandarin, and ability to work directly with global OEM partners.

Job Type:

Experienced Hire

Shift:

Shift 1 (Taiwan)

Primary Location:

Taiwan, Taipei

Additional Locations:

Business group:

The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.