Team Leader

Opportunity

We are hiring a Team Leader at Penang office. The team leader is responsible and accountable for efficient management of World-Check operations, which includes: allocation of work, management of resources, supervising quality of reports and team results. Handling risk relevant content in the World-Check database! This role will report to the Operations Manager.

Role Responsibility

• Identifying coverage gaps through regular audit sessions
• Ensuring the timely completion of research projects by the research team
• Motivating and developing the team in a measurable way
• Communicating and coordinating the research team’s progress
• Developing new strategies to enable research team to better meet research goals
• Provide support to knowledge building and knowledge sharing
• Supports in Performance management and Quality management
• Engage in knowledge sharing
• Mentoring and coaching team members for performance, learning and career growth.
• Ensure team is in compliance LSEG Risk Management Framework and Code of Conduct.

Competencies/Skills required

• Excellent written and verbal communication in to address teams' communication, client queries, diverse stakeholder management, escalation management.
• Proficient in one of the South East Asian Languages is an advantage
• Able to proofread and ask relevant questions to ensure quality
• Demonstrate strong leadership skills and interpersonal skills
• Take initiative to suggest ideas and implement them to create a culture of Innovation.
• Problem solving with strong research and analytical abilities with attention to detail
• Must be proficient with MS Office and MS Excel and working in an online environment
• Excellent organising skills with proven domain knowledge and client interactions
• Analytical mindset with basic skills in reporting tools and operational metrics
• Excellent interpersonal, communication, and customer engagement skills.

Educational and Professional Experience

• Undergraduate degree or equivalent in International Relations, Political Science or other related field. Outstanding candidates from other fields will also be considered.
• Relevant working experience in a Risk (AML) field is helpful.
• Certification in AML, Compliance, or Risk (e.g., ACAMS, ICA)

This role is on blended work model, with 3 days working from the office and 2 days working remotely. Standard working hours is Monday - Friday, 9AM - 6PM.

If you're up to the challenge, connect with us today!

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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