Technical Consultant

The Technical Consultant provides pre-sales support, analyzes customer requests for cards and solutions, and understands customer technical organizations. They identify solutions based on Thales CDI's product map and define requirement specifications. The role involves potential project management for card products or FPER, and implementation of solutions. Candidates need 1-3 years of experience in smartcard, embedded software, telecom, or secure transactions, with a Bachelor's degree in Computer Science/Electronics/Engineering. Strong communication, customer orientation, and problem-solving skills are essential, with some business travel required.

Must Have

• Provide pre-Sales support for Cards and Solutions.
• Define customer Requirements Specifications.
• 1-3 years experience in Smartcard, Embedded Software, Telecom or Secure Transactions.
• Bachelor's degree in Computer Science/Electronics/Engineering.
• Mandatory English proficiency.
• Strong communication and interpersonal skills.
• Customer and business oriented, autonomous.
• Ability to work under pressure and solve problems.
• Willingness for business travel.

Good to Have

• Additional Business School degree is welcome.

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Establishing its presence in Taiwan in 1992, Thales has since developed strong partnerships with local companies and is a key partner of the Taiwanese Government. We are strongly committed to supporting Taiwan’s digital transformation with state of the art technology in digital identity, aerospace and space. We continuously provide innovative solutions in air traffic management, avionics, satellite and space systems that enhance connectivity whilst empowering organizations to harness space for a sustainable future, ensuring reliable communication and data integrity.

Responsibilities:

• Provide pre-Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions
• Understand the customer technical organisation
• Provide Thales CDI with market knowledge and competition
• Act actively to understand the Customer’s technical needs and to identify the possible solutions, based on Thales CDI current product map.
• Inside the context of his accounts management, the TC is in charge to define the Requirements Specifications for the Customers assigned to him/her
• May be the technical interface for the Customers
• May be in charge of the project management for the card product or FPER(Full Perso)
• May be in charge of the project implementation of solutions (D1 Physical, D1 Digital etc.)

Requirements:

• A first experience (1 to 3 years) in a relevant field (preferably Smartcard, Embedded Software or Services provider background, Telecom or Secure Transactions area) or equivalent experience within Thales
• Bachelor degree in Computer Science/Electronics/Engineering
• Additional Business School degree is welcome
• English mandatory
• Local language desirable
• Good verbal and written communication skills
• Customer and business oriented
• Organized, rigorous and autonomous
• Work under pressure and meet deadlines
• Be tenacious in problem solving
• Good teamwork and interpersonal skills
• Be prepared to invest whatever effort is required to get the job done
• Positive attitude
• Some business travels required

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At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.