Technical Instructor

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters who doers, thinkers, and collaborators are who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

The Technical Instructor is responsible for delivering high quality, instructor-led training for our customers. The individual in this role will lead instructional webinars and private training sessions. As a member of Egnyte’s Customer Enablement team you will also be a part of the larger Customer Success organization which is responsible for helping our user base see the value Egnyte brings to their organizations.   

WHAT YOU’LL DO: 

• Develop engaging and effective curriculum for instructor-led training 
• Deliver instructor-led training sessions
• Majority of instructor-led training is completed using virtual meeting platforms such as Zoom, however in-person training is also an option for customers
• Collaborate on projects with other members of Customer Enablement, being a part of content development, peer review and drive the timely training outcomes
• This position reports to the Senior Manager of Training, who reports to the VP of Customer Success

YOUR QUALIFICATIONS:

• Passion for educating others and showing them something new to improve how they get work done. 
• Experience working with customers (our students) to understand their needs. 
• Experience with structured writing techniques and curriculum development processes with goal of developing customized trainings. 
• Software instruction experience preferred.
• This role will be required to work during US EST business hours

BENEFITS

• Competitive salaries
• Medical insurance and healthcare benefits for you and your family
• Fully paid premiums for life insurance
• Flexible hours and PTO
• Mental wellness platform subscription
• Gym reimbursement
• Childcare reimbursement
• Group term life insurance

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.