Technical Service Engineer

2 Months ago • All levels • Software Development & Engineering

Job Summary

Job Description

As a Technical Service Engineer (Greater China Region) at Appier, you will assist clients in integrating Appier AI technologies. Your responsibilities will include providing technical consultation to clients to help them overcome roadblocks, analyzing data on business-critical metrics, investigating campaign issues, and collaborating with account and campaign management teams. The goal is to ensure a smooth onboarding process and the optimal use of Appier's AI-powered ad solutions, thus driving campaigns toward success. You will need to assist customers in integrating Appier technologies into their websites and apps, enabling the effective use of Appier AI services.
Must have:
  • Degree in Computer Science or related field.
  • Proficient oral and written communication skills in English.
  • Ability to explain complex technical concepts simply.
  • Willingness to learn and adapt to new technologies.
  • Enjoys troubleshooting, analyzing, and solving problems.
  • Basic understanding of website structures.
Good to have:
  • Familiar with Python and SQL.
  • Experience with iOS & Android application development.
  • Experience with Web development.

Job Details

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information..

About the role

As an Appier Technical Service Engineer (Greater China Region), your primary responsibility is to assist clients in integrating Appier AI technologies. Leveraging your technical expertise, you will provide consultation to help clients overcome the roadblocks they encounter. In this role, you will also perform data analysis on business-critical metrics, investigate campaign issues, and collaborate closely with account and campaign management teams. Your goal is to ensure a smooth onboarding process and the optimal use of Appier's AI-powered ad solutions, driving campaigns toward success.

Responsibilities

  • Assist customers in integrating Appier technologies into their websites and apps, enabling the effective use of Appier AI services.
  • Collaborate with client Account Managers and technical teams to address and resolve technical matters.
  • Understand customer requirements and coordinate internal resources effectively to meet their needs.
  • Manage stakeholders’ expectations and resolve technical issues on schedule.

About you

[Minimum qualifications]

  • Degree in Computer Science or related field.
  • Proficient oral and written communication skills in English are preferred.
  • Ability to explain complex technical concepts in a simple, concise, and audience-friendly manner.
  • Willingness to learn and adapt to new technologies. Self-motivated and independent learner.
  • Enjoys troubleshooting, analyzing, and solving problems effectively.
  • Basic understanding of website structures, with the ability to trace and interpret HTML and JavaScript.

[Preferred qualifications]

  • Familiar with Python and SQL
  • Experience with iOS & Android application development.
  • Experience with Web development.

#LI-AK1


 

Similar Jobs

Ion - Software Architect - Java Multi-Tenant SAAS Cloud Native

Ion

Pune, Maharashtra, India (On-Site)
9 Months ago
Zenoti - Director, Product Management

Zenoti

Hyderabad, Telangana, India (On-Site)
1 Month ago
legion - Product Manager

legion

Bucharest, Bucharest, Romania (Hybrid)
2 Months ago
Nice - Project Manager

Nice

Atlanta, Georgia, United States (Hybrid)
1 Month ago
Sailpoint - Senior Consultant - U.S.

Sailpoint

United States (On-Site)
1 Month ago
Rackspace Technology - Software Engineer IV

Rackspace Technology

India (Remote)
3 Months ago
Nagarro - Trainee SAP Development

Nagarro

Germany (Remote)
3 Months ago
Western Digital - Senior Engineer, Manufacturing Engineering

Western Digital

Phra Nakhon Si Ayutthaya, Thailand (On-Site)
1 Month ago
AECOM - Graduate OLE Engineer

AECOM

Madrid, Community Of Madrid, Spain (On-Site)
3 Weeks ago
Assystems - Sr Design Engineer-Building Structures

Assystems

Pune, Maharashtra, India (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Nice - Senior Project Manager

Nice

London, England, United Kingdom (Remote)
1 Month ago
Palo Alto Networks - Lead, Cortex Strategy and Ops

Palo Alto Networks

Santa Clara, California, United States (On-Site)
1 Month ago
London stock Exchange - Senior Data Architect

London stock Exchange

Hyderabad, Telangana, India (On-Site)
1 Month ago
Single Store - AI & Automation Analyst

Single Store

Bengaluru, Karnataka, India (On-Site)
4 Days ago
e2 open - Support Specialist

e2 open

Rogers, Arkansas, United States (On-Site)
4 Days ago
Veeam Software - Customer Renewals Sales Representative

Veeam Software

Warsaw, Masovian Voivodeship, Poland (Hybrid)
2 Months ago
Tide - Director of Security Engineering

Tide

United Kingdom (Hybrid)
1 Month ago
Diligent Corporation - Senior Director, Product Marketing, Governance

Diligent Corporation

New York, New York, United States (On-Site)
2 Months ago
ElevenLabs - Account Executive - Middle East

ElevenLabs

United Arab Emirates (Remote)
3 Months ago
USE Insider - Marketing Manager, Korea

USE Insider

Seoul, South Korea (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Taipei City, Taiwan

Alphawave Semi - IP Application Engineer (Post Silicon)

Alphawave Semi

Hsinchu City, Taiwan (Remote)
1 Month ago
binance - Senior Data Warehouse Engineer, Web 3

binance

Taipei City, Taiwan (Remote)
2 Months ago
binance - Product Manager, Web3 Wallet

binance

Taipei City, Taiwan (Remote)
2 Years ago
binance - Senior Web3 Product Manager (User Experience)

binance

Taipei City, Taiwan (On-Site)
4 Weeks ago
binance - Pioneer Talent Program - Java Engineer (Cloud Tech)

binance

Taipei City, Taiwan (Remote)
5 Months ago
Google - Lead Software Engineer, Quick Share, Android

Google

New Taipei City, Taiwan (On-Site)
3 Months ago
Yahoo - DevOps Engineer

Yahoo

Taiwan (Remote)
1 Year ago
Corsair - Product Engineer

Corsair

Taipei City, Taiwan (On-Site)
3 Months ago
appier - Ad Sales, Advertising Solution (Ad Cloud)

appier

Taipei City, Taiwan (On-Site)
1 Month ago
rivos - Data Parallel Accelerator Performance Intern

rivos

Hsinchu, Hsinchu City, Taiwan (Hybrid)
9 Months ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

Google - Lead CPU RTL Engineer, Silicon

Google

Austin, Texas, United States (On-Site)
3 Months ago
Motorola solutions - Field Engineer

Motorola solutions

Algiers Province, Algeria (On-Site)
2 Months ago
Tesla - Senior Construction Engineer

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
5 Months ago
Electronic Arts - Software Engineer

Electronic Arts

Stockholm, Stockholm County, Sweden (Hybrid)
1 Week ago
ALTEN - Methods and Industrialization Engineer

ALTEN

Grenoble, Auvergne-Rhône-Alpes, France (On-Site)
3 Weeks ago
nubank - Senior Software Engineer

nubank

Bogota, Colombia (Hybrid)
2 Months ago
Yahoo - Senior Software Engineer - Anti-Spam

Yahoo

United States (Hybrid)
1 Month ago
Nagarro - Associate Staff Engineer, Tech support

Nagarro

India (Remote)
9 Months ago
Google - Software Engineer

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
3 Months ago
Granicus - Software Engineer 3

Granicus

Bengaluru, Karnataka, India (Hybrid)
1 Week ago

Get notifed when new similar jobs are uploaded