Santiago Metropolitan Region, Chile (On-site)

Technical Support Intern

8 Minutes ago • All levels

IT & Infrastructure

Job Description

The intern will support the technical support area by automating requirement processes, enabling/disabling equipment in the system based on after-sales requests, performing software maintenance and repair of radio equipment, providing equipment status information with repair and maintenance values, uploading field visit reports to CMR Solomon, and programming equipment according to client requirements and defined timelines.

Must Have:

Automate requirement processes.
Enable or disable equipment in the system based on after-sales requests for service suspensions due to arrears or contract termination.
Perform maintenance and repair of radio equipment software.
Provide information on equipment status, assigning repair and maintenance values.
Upload field visit reports by our technicians to CMR Solomon.
Execute equipment programming according to the client's required matrix and defined timelines.
Be a student of Telecommunications Engineering or Computer Science Engineering.
Availability to start internship in January.
Availability to perform activities 100% in-person at Av. Club Hipico 4676, Nucleo Ochagavia - Comuna Pedro Aguirre Cerda.

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Department Overview

Technical support area

Job Description

The intern will support with:

Automation of requirements process.
Enable or disable equipment in the system, as appropriate, according to requests from the After-Sales area for service suspensions due to arrears or contract termination.
Perform maintenance and repair of radio equipment software.
Provide information on the status of the equipment when repair applies, assigning repair and maintenance values.
Upload reports of visits made to the field by our technicians to CMR Solomon.
Execute the programming of the equipment according to the matrix required by the client and within the defined times.

Basic Requirements

Students of Telecommunications Engineering or Computer Science Engineering.
Availability to start internship in January.
Availability to perform activities 100% in-person from Av. Club Hipico 4676, Nucleo Ochagavia - Comuna Pedro Aguirre Cerda.