Vehicle Trade-In Coordinator
7 Months ago • All levels
Operations
Business Development
Job Description
The Vehicle Trade-In Coordinator at Tesla in Sydney is responsible for supporting all trade-in and used car functions. This role involves coordinating with various teams (Used Car, Sales, Service, Delivery) to determine competitive market values for trade-in vehicles, ensuring proper processes and documentation, and acting as the point of contact for all operational trade-in matters within NSW/ACT. The coordinator will provide training and support to sales teams to improve trade-in attachment rates, manage logistics for incoming trades, collaborate with service on inspections and repairs, and utilize up-to-date market knowledge and databases. The ideal candidate is a highly motivated self-starter with advanced computer skills and a passion for sustainable energy.
Must Have:
- Coordinate trade-in processes
- Determine market value for vehicles
- Ensure accurate documentation
- Advanced computer skills
- Excellent communication
- Passion for sustainable energy
What to ExpectWhat You’ll Bring
The primary goal of a Trade-in Coordinator / Advisor is to support all Trade-in and Used car day-to-day functions at Tesla. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.
What You’ll DoIf you want to be part of a world-class team, are motivated by the idea of changing the world and be ready to take on a challenge, submit your application to be considered.
- Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
market value for customer trade-in vehicles using up to date market knowledge, current databases and programs. - Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
- Be the point of contact for the NSW / ACT team for all operational trade-in matters
- Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
- Provide and manage on the ground logistics for all incoming trades as well as their disposal
- Collaborate with Service to manage Used Tesla inspection and repair
- The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
- Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
- Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
- Positive, enthusiastic and passionate about the advances in sustainable energy.
- Driver’s License with a clean driving record
- Must have an interest in the automotive industry
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