VisionPLUS Developer - APAC

Job Summary

The VisionPLUS Developer - APAC at Synechron is a critical role within our Cards and Payments domain. This position is responsible for managing and resolving batch processing issues and ensuring seamless operations across production and UAT environments. The developer will leverage their expertise in Mainframe technologies to support batch flows, after-hours processing, and critical job management, ensuring compliance with service level agreements (SLAs). By maintaining operational efficiency, the VisionPLUS Developer contributes significantly to Synechron’s ability to deliver reliable financial solutions to our clients in the APAC region.

Software Requirements

• Required:
• Proficiency in Mainframe technologies including COBOL, JCL, CICS, MVS, SORT, Eztrieve.
• Hands-on experience with scheduling tools such as Control-M, including job scheduling and maintenance.
• Familiarity with incident management tools like ServiceNow.
• Preferred:
• Knowledge of V+ Subsystems, with a preference for CMS.
• Experience with methodologies such as Waterfall, Agile Scrum, or Agile Kanban.
• Prior experience in production support environments.

Overall Responsibilities

• Resolve batch abends in V+ batches, addressing JCL, application, and CICS issues efficiently.
• Manage V+ batch flow, after-hours processing, and critical job SLAs with precision.
• Monitor operations requested by the support team for production and UAT batches.
• Work independently post-knowledge transition, escalating unresolved issues promptly.
• Collaborate with multiple teams during critical activities, processing requests promptly.
• Understand application team requests and perform activities diligently.
• Provide solutions and debug basic issues when job abends or other issues occur.

Technical Skills (By Category)

• Programming Languages:
• Essential: COBOL, JCL.
• Development Tools and Methodologies:
• Essential: Control-M for job scheduling and batch management.
• Preferred: Familiarity with Agile and Waterfall methodologies.
• Databases/Data Management:
• Essential: VSAM for data management and processing.

Experience Requirements

• Minimum of 5 years in Mainframe operations within the Cards and Payments domain.
• Experience with batch processing and abend resolution is critical.
• Industry experience in financial services is preferred, especially in production support roles.

Day-to-Day Activities

• Resolve batch abends and other operational issues independently and efficiently.
• Collaborate with application teams to understand requests and perform activities diligently.
• Prepare for and participate in scheduled operations, ensuring adherence to SLAs.
• Engage in regular communication with teams to facilitate effective incident management.
• Execute Control-M setup and maintenance tasks, adhering to team instructions for job updates.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in Mainframe operations or related technologies are desirable.
• Continuous professional development in Mainframe technologies is encouraged.

Professional Competencies

• Strong critical thinking and problem-solving skills for complex batch operations.
• Excellent communication abilities, both oral and written, for effective collaboration.
• Ability to work independently and as part of a team, managing tasks efficiently.
• Adaptability to shift work, including morning, evening, and night shifts.
• An innovative mindset aimed at improving operational processes and outcomes.
• Effective time and priority management to meet operational deadlines.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.