VP Account Management

7 Months ago • All levels • Account Management

Job Summary

Job Description

GlobalStep seeks a VP Account Management with strong game production background and executive level experience to lead our Account Management team, develop client strategies, and proliferate GlobalStep services for game studios. Proven ability to develop and implement measurement models, drive revenue growth, and transform teams is crucial.
Must have:
  • Account Management
  • Game Production
  • Revenue Growth
  • Business Development
Good to have:
  • Salesforce Training
  • Financial Analysis
  • Industry Trends
  • Customer Issues

Job Details

Department: Sales

GlobalStep partners with the world’s leading game studios and innovative brands, bringing compelling and high impact digital experiences to life, fast and flawless. Our specialized gaming practice has helped leading video game studios launch and support over 3,000 Video Game titles that have generated over $30 billion in game revenue.

Serving leading and disruptive brands since 2006, we use proprietary tools, frameworks, and our deep client experience to provide end-to-end comprehensive suite of services across the product and customer lifecycle. These services include design, development, art, quality assurance, localization, player support and analytics.

With a marquee list of clients, GlobalStep is now looking to maintain its exponential rate of growth, developing account plans and strategies for growth and client satisfaction. This VP will lead our Account Management team by developing both short-term and long-term strategies to achieve current customer revenue growth.

SUMMARY

We are looking for a highly motivated hands-on leader who will engage at the leadership level with our client game studios to understand their games, game economy, strategic objectives and develop and communicate compelling strategies and value propositions to align GlobalStep capabilities to client needs.

The granular objective would be to successfully proliferate, to the extent possible, all GlobalStep services to enable our clients’ success.

The ideal candidate should have a strong game production background at an executive level, and a good understanding of business and business development as it would apply to supporting game development and game studios.

RESPONSIBILITIES

  • Leading and managing the Account Management team to successfully achieve individual, departmental and company performance objectives (revenue growth objectives)
  • Developing and implementing measurement models and diagnostic tools to help identify account management performance indicators, key areas of opportunity and Salesforce training needs.
  • Evaluating and contributing to the design of account growth incentive plans in line with analyses.
  • Business case development and financial analysis in support of key business decisions.
  • Transforming our account management organization from a retention focused function to a growth function 
  • Maintaining and sharing an up-to-date knowledge of industry trends and best practices to be well positioned to best advise the customer
  • Maintaining a comprehensive knowledge of the company’s products and services
  • Acting as an escalation point for customer issues, working to ensure that all issues get resolved satisfactorily and promptly

REQUIRED SKILLS

  • Leading and managing the Account Management team to successfully achieve individual, departmental and company performance objectives (revenue growth objectives)
  • Developing and implementing measurement models and diagnostic tools to help identify account management performance indicators, key areas of opportunity and Salesforce training needs.
  • Evaluating and contributing to the design of account growth incentive plans in line with analyses.
  • Business case development and financial analysis in support of key business decisions.
  • Transforming our account management organization from a retention focused function to a growth function 
  • Maintaining and sharing an up-to-date knowledge of industry trends and best practices to be well positioned to best advise the customer
  • Maintaining a comprehensive knowledge of the company’s products and services
  • Acting as an escalation point for customer issues, working to ensure that all issues get resolved satisfactorily and promptly

Similar Jobs

Scale AI - Staff Enterprise Account Executive

Scale AI

San Francisco, California, United States (On-Site)
1 Month ago
VGW - Account Executive

VGW

Toronto, Ontario, Canada (On-Site)
1 Week ago
Meetelise - GTM Enablement Manager

Meetelise

New York, New York, United States (On-Site)
7 Months ago
Nasdaq - Sales Executive - Senior Specialist

Nasdaq

Mumbai, Maharashtra, India (Hybrid)
2 Weeks ago
Eventbrite - Senior Salesforce Administrator

Eventbrite

United States (Remote)
1 Month ago
bytedance - Client Fund Management, Treasury - Global Payment

bytedance

Singapore (On-Site)
4 Months ago
playkot - Senior Accountant (Solo)

playkot

Belgrade, Serbia (Hybrid)
2 Months ago
Canva - Financial Reporting & Technical Accounting Lead

Canva

San Francisco, California, United States (Remote)
3 Months ago
Playtika - VIP Account Management Team Leader

Playtika

Romania (Hybrid)
7 Months ago
PwC - Senior Associate - Accounting Advisory Services

PwC

Kyiv, Kyiv City, Ukraine (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PwC - Salesforce Architect

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
8 Months ago
GHX - Customer Support Analyst I

GHX

Hyderabad, Telangana, India (On-Site)
3 Weeks ago
Dialpad AI - Client Account Executive, Commercial

Dialpad AI

Austin, Texas, United States (Hybrid)
1 Month ago
Saviynt - Sr. Director (Application Access Governance) -  Governance Risk & Compliance

Saviynt

Atlanta, Georgia, United States (Hybrid)
7 Months ago
Axon - Senior Manager, Revenue Accounting Operations

Axon

Scottsdale, Arizona, United States (On-Site)
2 Weeks ago
Saviynt - Sr. Director (Application Access Governance) -  Governance Risk & Compliance

Saviynt

El Segundo, California, United States (Hybrid)
7 Months ago
bazzar voice  - Outbound Sales Development Representative

bazzar voice

Austin, Texas, United States (Hybrid)
2 Weeks ago
Demandbase - Senior Manager, Revenue Accounting

Demandbase

San Francisco, California, United States (Remote)
2 Weeks ago
Mindtickle - Solution Architect (EMEA Shift)

Mindtickle

Pune, Maharashtra, India (Hybrid)
1 Month ago
Motive - Senior Billing Specialist

Motive

Islamabad, Islamabad Capital Territory, Pakistan (Remote)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Portugal

vizrt - Director of Revenue Enablement & Support

vizrt

Lisbon, Lisbon, Portugal (Hybrid)
2 Months ago
playrix  - Middle C++ Software Engineer (Gameplay)

playrix

Portugal (Remote)
7 Months ago
miniclip - Data Engineer

miniclip

Lisbon, Lisbon, Portugal (On-Site)
2 Weeks ago
miniclip - IT Systems Administrator

miniclip

Lisbon, Lisbon, Portugal (On-Site)
1 Week ago
shyft labs - Finance Manager

shyft labs

Lisbon, Lisbon, Portugal (Hybrid)
2 Weeks ago
FunPlus - Audio Designer

FunPlus

Lisbon, Lisbon, Portugal (Hybrid)
1 Month ago
Aptive - Executive Assistant

Aptive

Braga, Braga, Portugal (On-Site)
1 Month ago
Snyk - Manager, Engineering

Snyk

Lisbon, Lisbon, Portugal (Hybrid)
2 Weeks ago
miniclip - Finance Manager

miniclip

Lisbon, Lisbon, Portugal (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Jelly Smack - Account Management Intern (paid)

Jelly Smack

Los Angeles, California, United States (Hybrid)
7 Months ago
On Location - Manager, Accounting - Affiliate Program

On Location

(On-Site)
4 Months ago
Activision - Senior Sales Account Executive

Activision

New York, New York, United States (Hybrid)
1 Month ago
PwC - Számviteli tanácsadó manager

PwC

Budapest, Hungary (Hybrid)
8 Months ago
PwC - Consultant comptable | Comptabilité / Fiscalité | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
7 Months ago
Keywords Studios - Technical Account Manager

Keywords Studios

Canada (Remote)
1 Month ago
PearlAbyss - Accounting Closing Staff

PearlAbyss

(On-Site)
4 Months ago
Canva - Revenue Operations Manager, NPI

Canva

Austin, Texas, United States (Remote)
1 Month ago
Evolution  - Payroll Specialist

Evolution

Medellín, Antioquia, Colombia (On-Site)
10 Months ago
NinjaVan - B2B Account Manager

NinjaVan

Cabuyao, Calabarzon, Philippines (Hybrid)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

GlobalStep helps clients improve their products and grow their brands. They have a strong team and an established work environment to foster great working relationships. The company is proud to maintain its diversity, inclusion, and collaboration across all departments. It helps clients launch new games and develop innovative apps.

Pune, Maharashtra, India (On-Site)

Pune, Maharashtra, India (On-Site)

Pune, Maharashtra, India (On-Site)

Richardson, Texas, United States (On-Site)

Dallas, Texas, United States (On-Site)

Montreal, Quebec, Canada (On-Site)

Dallas, Texas, United States (On-Site)

Pune, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by GlobalStep

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug