Web Platform Operations Contractor

5 Months ago • 3-4 Years

Operations

Job Description

As a contractor, you will assist Marketing stakeholders with data needs, including platform configuration, data collection, performance visualization, and operational monitoring. Responsibilities include supporting requirements gathering, ticket grooming, web testing, tagging, traffic reporting, data validation, and managing engineering and analytics tickets. The role also involves outage monitoring and alerting to ensure data fidelity. The ideal candidate will collaborate with Engineering and Analytics teams, possess strong communication skills, and demonstrate a proactive approach to problem-solving and project ownership. This is a short-term project.

Good To Have:

Understanding of B2B and B2C lifecycles.
Experience with GTM, GA4, EPPO, Amplitude tools.
Experience in a Marketing or Web Operations role.

Must Have:

Understanding of data collection and digital marketing.
Experience collaborating with Engineering and Analytics teams.
Proficiency in SQL and Data Visualization tools.

Add these skills to join the top 1% applicants for this job

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As a contractor on the Platform Enablement team you will be responsible for assisting our Marketing stakeholders with their data needs in the first mile (platform configuration and data collection) and the last mile (performance data visualization and operational monitoring). There will be need for work inside platforms used by the team as well as work with the data generated by the team in tools outside of the native platforms. Along with this enablement there will be data validation and troubleshooting work required to assure the fidelity of the data we are handling for our stakeholders.

We are looking for collaborative team players with effective communication and interpersonal abilities. Capable of both understanding and communicating advanced operational concepts to both technical and non-technical stakeholders.
Members of this team will also be responsible for providing the following to their marketing stakeholders:

Requirements Gathering Support
Ticket Grooming Session Support
Web Testing Support
Tagging and Measurement Configuration
Traffic Reporting and Visualization
Data Validation and Troubleshooting
Engineering and Analytics Ticket Management
Outage Monitoring and Alerting

Skills and knowledge you should possess:

An understanding of how data is collected and leveraged through digital and traditional channels in a SaaS Marketing organization. Understanding of B2B and B2C prospect and customer lifecycles is a plus.
A positive attitude and eagerness to learn from and develop with the stakeholders you support.
Experience collaborating with Engineering and Analytics teams to achieve shared goals and results for your stakeholders.
3 to 4 years in a Marketing or Web Operations role supporting similar goals.
Proficiency in SQL and Data Visualization tools (Tableau or Looker).
Experience owning GTM, GA4, EPPO, Amplitude and tools of that nature.
A sense of ownership - capable of independently initiating and driving projects from beginning to end.

*Please note, This is a short-term project intended for a temporary assignment*

About Us:

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

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