YC Implementation / Onboarding Specialist (Ex-founder in SF)

1 Month ago • All levels • Human Resource • $200,450 PA - $219,440 PA

Job Summary

Job Description

We help developers build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. PostHog was created as an open-source project during Y Combinator's W20 cohort and has since achieved significant growth. This role involves engaging with YC companies, onboarding them onto the PostHog platform, providing them with merchandise, and acting as their dedicated support engineer. You will also be responsible for identifying and handing off high-value prospects to the sales team.
Must have:
  • Former founder
  • Live in San Francisco
  • Authorized to work in the US
  • Technical aptitude to follow documentation
Perks:
  • Generous, transparent compensation & equity
  • Unlimited vacation (with a minimum!)
  • Two meeting-free days per week
  • Home office
  • Coworking credit
  • Private health, dental, and vision insurance
  • Training budget
  • Access to our Hedge House
  • Carbon offsetting
  • Pension & 401k contributions
  • We hire and pay locally
  • Company offsites

Job Details

Team Brand & Vibes

YC Implementation / Onboarding Specialist (Ex-founder in SF)

  • Department

    Marketing

  • Location

    Remote (San Francisco)

  • Timezone(s)

    GMT -8:00

About PostHog

We help developers build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, A/B testing, a CDP, SQL access, and a data warehouse… and there’s plenty more to come.

PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 110,000 companies have installed the platform. We've had huge success with our paid upgrades, raised $27m from some of the world's top investors, and have shown strong product-led growth – 97% driven by word of mouth. 

We're growing quickly, but sustainably. We're also default alive, averaging 10% monthly revenue growth, and with more than $10m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.

What we value

  • We are open source. Building a huge community around a free-for-life product is key to PostHog's strategy.

  • We aim to become the most transparent company ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook, everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from.

  • Working autonomously and maximizing impact – we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.

  • Solving big problems – we haven't built our defining feature yet. We are all about shipping fast, talking to users, and iterating.

Job Summary

  • You get to work with all the coolest startups in the Bay Area

  • You'll get valuable product feedback

  • You'll get to try out new cool things (events? workshops?)

What you’ll be doing

  • Talking to every YC company

  • Getting them set up with PostHog - in person

  • Giving them merch

  • Being their dedicated support engineer

  • Handing off high-value prospects to sales

Requirements

  • Former founder - already plugged into the SF startup community to some extent, ideally have strong connections with the YC network

  • Live in SF - you’ll be working in-person from our new (top secret 🤫) founder studio in San Francisco, just south of Mission Bay. You'll need to already be authorized to work in the US.

  • Technical - you need to help founders set up PostHog, but can easily follow existing documentation/resources

Salary

We have a set system for compensation as part of being transparent. Salary varies based on location and level of experience.

Learn more about compensation

Location

(based on market rates)

Level

Step

Salary calculator

Salary $200,450 - $219,440plus equity

Benefits

  • Generous, transparent compensation & equityGenerous, transparent compensation & equity
  • Unlimited vacation (with a minimum!)Unlimited vacation (with a minimum!)
  • Two meeting-free days per weekTwo meeting-free days per week
  • Home officeHome office
  • Coworking creditCoworking credit
  • Private health, dental, and vision insurance.Private health, dental, and vision insurance.
  • Training budgetTraining budget
  • Access to our Hedge HouseAccess to our Hedge House
  • Carbon offsettingCarbon offsetting
  • Pension & 401k contributionsPension & 401k contributions
  • We hire and pay locallyWe hire and pay locally
  • Company offsitesCompany offsites

Get more details about all our benefits on the Careers page.

Interview process

We do 2-3 short interviews, then pay you to do some real-life (or close to real-life) work.

  • 1
    Application (You are here)
    Our talent team will review your application

    We're looking to see how your skills and experience align with our needs.

  • 2
    Culture interview
    30-min video call

    Our goal is to explore your motivations to join our team, learn why you’d be a great fit, and answer questions about us.

  • 3
    Technical interview
    45 minutes, varies by role

    You'll meet the hiring team who will evaluate skills needed to be successful in your role. No live coding.

  • 4
    Founder interview
    30 minutes

    You have reached the final boss. It's time to chat with James or Tim.

  • 5
    PostHog SuperDay
    Paid day of work

    You’ll meet a few more members of the team and work on an independent project. It's challenging, but most people say it's fun!

  • 6
    Offer
    Pop the champagne (after you sign)

    If everyone is happy, we’ll make you an offer to join us - YAY!

Apply

(Now for the fun part...)

Just fill out this painless form and we'll get back to you within a few days. Thanks in advance!

Bolded fields are required

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About The Company

San Francisco, California, United States (On-Site)

United States (Remote)

San Francisco, California, United States (Hybrid)

United Kingdom (Remote)

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