Account Executive

Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

About Springer Health+ (part of the Springer Nature Group)

Springer Health+ is a leading global medical communications and education provider. Working in partnership with pharmaceutical companies and key opinion leaders. At Springer Health+, we see beyond the data – we see the people behind every breakthrough. We do more than help experts across the medical community keep up with science; we help them move it forward, making healthcare smarter and more human.

Springer Health+ are looking for an enthusiastic Account Executive, with experience in Healthcare Communications to join our busy and expanding team. If you have great attention to detail, love multitasking and are looking for a new challenge then we would like to hear from you.

Job Role (Main Duties)

Client management

• Client support: helps with daily tasks, communications, and project coordination under the Line Manager’s guidance.
• Understanding clients: Starts to learn about client contacts, brands, markets, and trends.
• Service: answers client requests quickly and helps ensure a positive experience.
• Teamwork: builds good relationships with internal teams and supports coordination of resources.
• Documentation: takes meeting notes, keeps client folders organized, and follows company procedures.
• Finance: helps track budgets and learns how to update forecasts with manager input.

Project management

• Briefing support: assists in preparing briefs and brainstorming ideas.
• Scheduling: helps collect inputs for estimates and timelines; updates schedules with team support.
• Compliance & storage: Keeps project files organized and learns about codes and company procedures.
• Workflow: helps move jobs through the process, flags issues early, and shares updates with teams.

Skills, Experiences & Qualifications

Essential

• Already based in the Milan area – strictly mandatory, no relocation
• 1-3 years’ experience in a similar role, preferably in a communications agency, publisher, CME provider or medical provider

Desired

• University degree preferred
• B1/B2 spoken and written English

Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements.

At Springer Health+ we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

https://group.springernature.com/jp/group/taking-responsibility/diversity-equity-inclusion