Account Managers Team Lead
11 Months ago • 2-10 Years
Account Management
Job Description
Lead a team of Account Managers in an ever-changing environment. Strengthen, maintain, and grow customer relations. Use player data to initiate activities. Meet and exceed monthly targets of retention and revenue.
Good To Have:
- Game understanding
- Social activities
- Data analysis
- Player engagement
Must Have:
- Customer facing roles
- Team Management
- English proficiency
- Analytical skills
Description
Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the Universe. The company is headquartered in the heart of Tel Aviv.
We're looking for an experienced Team Leader to join our amazing and growing Account Managers team.
The role covers all aspects of player engagement, retention, sales, training, and customer relations in order to create a top-notch experience for our top players
Responsibilities
- Lead a team of Account Managers in an ever changing environment
- Be responsible for strengthening, maintaining, and growing customer relations through comprehensive leadership.
- Use player data to establish and initiate activities for your team
- Lead the team to meet and exceed monthly targets of retention and revenue.
- Create engaging social activities and challenges
Requirements
- At least 2 years of experience in customer facing positions.
- At least 2 years of experience in managing a team
- Professional level in English - Must
- Strong organizational and analytical skills, high attention to details
- Deep understanding/interest in games - an advantage
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