Affiliate Administrator

9 Minutes ago • All levels • Administartive

Job Summary

Job Description

This full-time, on-site Affiliate Administrator role at Easygo Gaming in Melbourne offers a chance to kickstart a career in the affiliate marketing space. The primary function involves handling all partnership inquiries from affiliates, assisting them with affiliate-related questions, and ensuring maximum customer satisfaction. The role requires efficient, independent work in a fast-paced environment, along with excellent communication skills to interact with both affiliates and internal teams. You'll be part of a dynamic marketing team, contributing to the growth of popular iGaming brands like Stake and KICK.
Must have:
  • Respond to all partnership emails in a timely and professional manner.
  • Resolve all affiliate-related enquiries and answer all product-related questions to ensure maximum customer satisfaction.
  • Handle day-to-day email communication and enquiries with partners.
  • Ensure the average response time on all partnership emails is not more than 48 hours.
  • Keep up-to-date with product information and company policies to accurately assist affiliates.
Good to have:
  • Familiarity with Cryptocurrency and online betting/casino industries
  • Previous work experience in sports betting and/or online casinos
  • Previous experience working with Slack, G-Suite
Perks:
  • In-house baristas serving free coffee, fresh juices and smoothies
  • Daily catered breakfast and regular company-wide events
  • Snack walls and drink fridges on every floor
  • Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
  • Access to our Employee Assistance Program for you and your loved ones
  • 9,000+ courses on our Learning & Development platform
  • One paid volunteer day per year
  • Weekly Wednesday massages by professional masseuses
  • Team budgets for lunches and activities to celebrate achievements
  • Social sports teams and participation in Corporate Games
  • Easygo branded swag
  • Birthday and work anniversary gift vouchers, plus a chance to win prizes
  • Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
  • Office visits from big-name streamers
  • Meet Ambassadors like Alex Pereira, Israel Adesanya
  • Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

Job Details

Kickstart your career in the affiliate space at Easygo!

What's in it for you?

Join the marketing team and be part of the exciting world of affiliates.

Your role with us:

As an Affiliate Administrator, the primary function of the role would be to handle all partnership enquiries from affiliates and assist them with all affiliate-related enquiries.

*Please Note: We believe in the value of in-person collaboration! This is a full-time, on-site role at our Melbourne CBD office, where you’ll work closely with our dynamic team to drive innovation and growth.*

Who are we?

Easygo is the Australian powerhouse behind some of the most popular brands within the iGaming industry, including Stake, KICK and Twist Gaming.

Stake is the world's most popular online casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with KICK, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

  • Respond to all partnership emails in a timely and professional manner.
  • Resolve all affiliate-related enquiries and answer all product-related questions to ensure maximum customer satisfaction.
  • Handle day-to-day email communication and enquiries with partners.
  • Ensure the average response time on all partnership emails is not more than 48 hours.
  • Keep up-to-date with product information and company policies to accurately assist affiliates

What you will bring:

  • Prior experience in a customer-facing role or support role is highly desirable.
  • Ability to work efficiently, effectively, and independently in a fast-paced environment.
  • Excellent verbal and written communication skills to effectively communicate with affiliates and internal teams.

Bonus points if you also have:

  • Familiarity with Cryptocurrency and online betting/casino industries
  • Previous work experience in sports betting and/or online casinos
  • Previous experience working with Slack, G-Suite

Some of the perks of working with us:

Office Perks & Environment

  • In-house baristas serving free coffee, fresh juices and smoothies
  • Daily catered breakfast and regular company-wide events
  • Snack walls and drink fridges on every floor
  • Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

  • Access to our Employee Assistance Program for you and your loved ones
  • 9,000+ courses on our Learning & Development platform
  • One paid volunteer day per year
  • Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

  • Team budgets for lunches and activities to celebrate achievements
  • Social sports teams and participation in Corporate Games
  • Easygo branded swag
  • Birthday and work anniversary gift vouchers, plus a chance to win prizes

Events & Experiences

  • Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
  • Office visits from big-name streamers
  • Meet Ambassadors like Alex Pereira, Israel Adesanya
  • Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

Come as you are. Be part of something bigger. Click play on your career today.

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