Analyst, Product Growth Strategy

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Operations

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This role is only open to those who are current or prior Salesforce interns. All others who do not meet this criteria will not be considered.

The Cloud GTM Strategy and Operations team partners with Product executives to drive GTM execution, strategic planning, business analysis, and growth across our ever growing product portfolio.

This role is a hybrid of traditional roles in strategic planning, sales strategy, finance and analytics focused on product go-to-market - requiring a mix of market and business analysis, sales optimization, and business operational support. Projects range from the strategic to the operational: KPI development, Go-to-Market planning and revenue forecasting, new product introductions, market research, data quality projects and sales pipeline analysis, custom performance analysis, scalable reporting infrastructure, enablement tech implementations, analytics dashboards, and the packaging of data into queryable data sets.

A successful candidate will have a relentless curiosity, and possess a passion for creating innovative analysis and the flexibility to identify and execute on opportunities. An ideal candidate will also be comfortable working with technical and non-technical stakeholders, must be a team player, able to manage multiple priorities and deal with ambiguity.

ROLE RESPONSIBILITIES:

• Design and maintain key performance dashboards through automation
• Lead ongoing analysis of business performance.
• Assist in developing ad-hoc data analysis to present to Cloud GTM Strategy group
• Lead ongoing analysis of business performance to support daily operations using SQL and Excel
• Monitor key performance metrics and deliver insights and recommendations to sales and product leadership
• Troubleshoot operational issues as they surface; propose changes to systems/processes to fix root causes
• Assist in developing and delivering presentations for senior executives, crafting the messages for sales and product leadership
• Drive strategic initiatives including product expansion, white space analysis, new product launches, and pipeline management
• Evaluate the effectiveness of the go-to-market model and identify opportunities to improve product GTM efficiency and effectiveness
• Build reports and dashboards in Salesforce.com, Google Sheets, and Tableau
• Support Salesforce process enhancements, modifications and best practices development

REQUIRED QUALIFICATIONS:

• Strong background in Business, Finance, Economics, Statistics, Mathematics, or related field
• Must be located in North America
• Completed coursework in data analysis, economics, strategy, advanced mathematics or statistics
• Strong Excel / Google sheets modeling skills
• PowerPoint / Google slide presentation building skills
• Experience and/or certification with Tableau or database querying knowledge (SQL, Oracle, etc.)
• Experience analyzing large data sets, distilling to actionable insights
• Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions, and craft high quality project plans
• Excellent communication skills with the ability to communicate complex information to wide audiences, including executives and dissolve complex issues and detailed analysis into concrete action plans
• Able to work independently and as part of a team in a fast pace, rapid change environment
• Ability to succeed in a collaborative, start-up paced environment
• Complex and creative problem solving ability
• A team player, with willingness to go above and beyond to deliver excellence
• Intellectually curious, detail-oriented, and driven to make an impact on the business

PREFERRED QUALIFICATIONS:

• Basic understanding and experience applying statistics to business problems
• Comfortable accessing data across diverse platforms
• Experience analyzing or building reporting related to key performance metrics a plus
• Experience developing dashboards or performing analysis, collaborating with stakeholders to gather requirements, and building solutions using an iterative approach
• A passion for cloud computing and the social enterprise