AppleCare Service Support Program Manager
Job Summary
Job Description
The AppleCare Engineering team is seeking a versatile and experienced program manager to tackle challenging tasks, manage complex engineering issues, and contribute to the development of serviceability for Apple products. This role involves cross-functional collaboration across multiple product lines to maintain consistent standards, ensure regulatory compliance, meet deadlines, and prioritize projects. The program manager will closely collaborate with internal teams including engineering, product development, environmental, product operations, and various teams within AppleCare. The ideal candidate should be able to handle complex projects and work collaboratively to improve Apple's service offerings.
Job Details
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Engineering is looking for a versatile, seasoned, program manager who enjoys taking on tough challenges, handling complex engineering issues, and helping to develop serviceability for Apple products. This role demands a nimble mind, working across multiple product lines to ensure consistent standards, regulatory compliance, timelines adherence, and project prioritization. You will work closely with internal teams across engineering, product development, environmental, product operations, and broadly within the AppleCare space. If this challenge sounds like the perfect fit for your career, please read on!
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