Technical Program Manager

7 Minutes ago • 7 Years +
Program Management

Job Description

Electronic Arts is seeking a Technical Program Manager specializing in enterprise network technology projects. This hybrid role involves guiding architecture, engineering, and implementation workstreams for EA's Return to Office Program. The manager will coordinate with various teams and vendors, apply rigorous program management due diligence, and resolve conflicts. Key qualifications include 7+ years in IT Infrastructure program management, 5+ years in network technology implementation, and experience with Agile, Waterfall, and Scrum methodologies, along with budget management.
Good To Have:
  • Advanced degree or relevant project management certifications
Must Have:
  • Implement network technologies focusing on routing, switching, wireless, and audiovisual equipment.
  • Coordinate with vendors, local support, and real estate management.
  • Demonstrate expertise in enterprise IT infrastructure.
  • Manage complex IT Infrastructure programs in high-pressure environments (7+ years).
  • Utilize project management tools like Jira, Gsuite, Monday.com, MS Project, Slack, Miro, Service Now, and Confluence (5+ years).
  • Deliver infrastructure projects using Agile, Waterfall, and Scrum (5+ years).
  • Manage project budgets ($100K-$1M, 5+ years).
  • Engage and communicate effectively with all organizational levels.
  • Possess a Bachelor's degree in a technical field or equivalent experience.
Perks:
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Paid time off
  • Family leaves
  • Complimentary games

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Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

We are seeking a Technical Program Manager specializing in enterprise network technology projects. You will guide architecture, engineering, and implementation workstreams for EA's Return to Office Program. You will need to be an expert with stakeholder management and have experience navigating large enterprise environments. You will report to the Director of Products, Programs, and Service Management team. This is a hybrid remote/in-office role.

Responsibilities:

  • You will demonstrate advanced proficiency in implementing network technologies, with a focus on routing, switching, wireless, and audiovisual equipment.
  • You will coordinate activities with low-voltage vendors, local support teams and work with real estate management teams.
  • You will demonstrate expertise in IT infrastructure within an enterprise environment.
  • You will operate with geographically distributed and culturally diverse teams.
  • You will facilitate and guide direct, sometimes difficult, conversations to resolve conflicts, clarify priorities, and confirm accountability.
  • You will apply rigorous due diligence to all aspects of program management, identifying risks, project schedule, dependencies, and opportunities for improvement.
  • You will excel in challenging environments, overcoming obstacles, and adapting plans to achieve program goals.

Qualifications:

  • 7+ years managing complex IT Infrastructure programs in high-pressure, evolving environments.
  • 5+ years implementing network technologies related to routing, switching, wireless and audiovisual.
  • 5+ years experience using tools such as Jira, Gsuite, Monday.com, MS Project, Slack, Miro, Service Now, and Confluence.
  • 5+ years delivering infrastructure projects using Agile, Waterfall, and Scrum.
  • 5+ years of experience managing project budgets ranging from $100K-$1M.
  • Experienced engaging audiences at all organizational levels and communicating information through both writing and speaking.
  • Bachelor's degree in a technical field or equivalent practical experience.
  • Advanced degree or relevant project management certifications are a bonus.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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