Associate I - Account Management

Company:

Marsh

Description:

We are seeking a talented individual to join our Account Management team at Marsh. This role is based in Montreal. And it is a hybrid role with the requirement of working at least three days a week in the office.

As an Associate Client Executive, you will be responsible for growing satisfied client relationships, acquiring new clients, and partnering with various resources to provide superior client solutions. The Associate Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L, individually and in the aggregate across a book of business

We will count on you to:

• Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements
• Communicate client needs and binding instructions to insurers
• Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents
• Create and present renewal proposals to existing clients
• Conduct stewardship meetings with client participation
• Generate new sales through existing clients and client referrals in accordance with the business plan along with the team
• Manage timely billing/collection for each client
• Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities
• Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect
• Participate in professional development activities/courses
• Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients

What you need to have: 

• 3+ years of experience working with commercial insurance
• AMF license or ability to obtain one within 3 months of hire
• Strong business acumen including a well-rounded knowledge of general business function, finance, and issues
• Good problem-solving skills
• Excellent communication skill in both French and English – verbal and written
• Strong interpersonal skills, with the ability to interact at all levels of the organization including the ‘C’ Suite
• Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines
• Proficient with MS Office

What makes you stand out?

• Client services experience
• Underwriting experience
• Dedicated to providing exceptional customer service
• Ability to learn new systems

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact reasonableaccommodations@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.