Pearl Abyss is seeking an experienced Black Desert PC Operations Manager for its Korean market. Responsibilities include live operation risk checks, addressing in-game issues, analyzing game trends for improvements, creating user announcements, handling live issues and outages, planning and executing live events, collaborating with other departments, and providing feedback. The ideal candidate has at least 3 years of experience in a similar role, a deep understanding of PC MMORPGs (especially Black Desert), exceptional communication skills, proactive work ethic, and a commitment to player satisfaction. International travel may be required.
Good To Have:- Live Ops team lead experience
- High Black Desert in-game achievements
- Strong foreign language skills
Must Have:- 3+ years experience in game operations
- Deep understanding of PC MMORPGs and Black Desert
- Excellent communication & collaboration skills
- Proactive problem-solving and high responsibility
- User-centric approach to service and support