Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Brand Narrative Lead to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.
Marketing at Patreon is a scrappy and mighty team made up of our Brand & Creator Marketing, Creative, Social, Creator Partnerships, Creative Studio, Video Studio, and Marketing Capabilities teams. Our key cross functional partners include our Communications, Product Marketing, Product, Acquisitions, and Creator Management teams.
The Brand Narrative Lead role reports to the Brand Director, who you’ll work closely with to translate Patreon’s brand strategy into a compelling, focused brand narrative that can be adapted to different use cases, ensuring we can meet any moment while maintaining undeniable Patreon energy.
As Brand Narrative Lead, you are the source of truth who will translate the brand’s foundational strategy into a wide variety of expressions and outreach materials, adapting the brand’s narrative in real time. Your goal is to equip every team at Patreon to represent a singular brand POV while meeting the individual needs of the project or audience constituency, balancing relevance with consistency.
You’ll be responsible for synthesizing the brand’s strategic vision, product narratives, and value propositions into tightly-constructed collateral that serves as the backbone of Patreon’s public-facing presentation, including sales collateral, partnership outreach, and executive presentations.
This Source of Brand Truth will be yours to maintain, then adapt to different business needs—investor presentations, board meetings, internal meetings, creator outreach, sales enablement, and more—ensuring Patreon’s brand is consistently represented, no matter who’s in the audience.
You’ll act as a proxy of Patreon’s brand character, crafting these narratives to deliver our positioning through the filter of our brand’s personality—ensuring even the most strategic information always feels like Patreon.
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.