Business Operations Analyst – Platform Support

1 Month ago • All levels • Business Development • $70,000 PA - $110,000 PA

Job Summary

Job Description

As a Business Operations Analyst, you will be at the core of the company, contributing to a broad range of projects. You will gain critical insight into the processes that keep the business running smoothly while developing an understanding of the company culture and values. This role involves gaining first-hand experience with the software sales function, managing people and processes to address challenges faced by Business Operations. You will provide support to the Sales quarterly cadence and sales enablement agenda. You will create, analyze, visualize, and manage reports and data that support the health of the business. Also, you'll identify pipeline trends and insights while promoting accuracy and progression leveraging the MEDDPICC qualification framework as a guide, designing of annual goals and performance metrics enabling Sales to achieve corporate targets.
Must have:
  • Positive attitude and eagerness to execute above expectations.
  • Ability to collaborate within a team to solve business problems.
  • Maintain professionalism and urgency under pressure.
  • Experience using critical thinking for recommendations.
  • Excellent verbal and written communication skills.
  • Confidence and proficiency in Microsoft Office Suite.
  • Advanced Excel user, with cloud-based reporting tools a plus.
  • Willingness to learn and continuously improve skills.
  • Experience in software sales operations or finance.
  • Commitment to pursuing a career in business operations.
Perks:
  • Inclusive culture strongly reflecting our core values.
  • Opportunity to make an impact and develop professionally.
  • Highly competitive compensation, benefits and rewards.
  • Engaging, people-first work environment offering work/life balance.

Job Details

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"Our Business Operations team plays a critical role in supporting our Sales Organization while driving business growth and success. We foster an environment where individuals can gain a deep understanding of our business while advancing their careers. At FICO, you’ll have the opportunity to grow within a company that is committed to developing talent. We’re genuinely excited by the fresh perspectives and innovations that new team members bring to our business. We're looking for top talent to join our world-class team of professionals." - Business Operations - Sr. Manager

What You Will Contribute

  • As a Business Operations Analyst, you'll be at the core of our company, contributing to a broad range of projects.

  • This role will give you critical insight into the processes that keep our business running smoothly while helping you develop an understanding of our culture and values.

  • You’ll gain first-hand experience with the software sales function, learning how to manage people and processes to address the diverse challenges faced by Business Operations.

  • This role will be both challenging and rewarding. You'll receive guidance from an experienced team, ensuring you get your career off to a strong start and realize your full potential.

  • Business Operations support for the Platform and Optimization sales organization, working collaboratively with members of Sales, Marketing, Finance, Legal, and Product.

  • In-depth knowledge of Salesforce systems and Sales processes to solve business problems and uncover opportunities for improvement and efficiency.

  • Provide support to the Sales quarterly cadence and sales enablement agenda

  • Create, analyze, visualize, and manage reports and data that support the health of our business.

  • Identify pipeline trends and insights while promoting accuracy and progression leveraging the MEDDPICC qualification framework as a guide.

  • Strategic design of annual goals and performance metrics enabling Sales to achieve corporate targets.

  • Contribute to and support our Go to Market strategy and planning process.

  • Prepare internal executive level presentations to report on regional performance.

  • Conduct special projects at the direction of our Business Operations leadership team.

What We Are Seeking

  • A positive attitude with eagerness to execute at levels above and beyond expectations.

  • Proven ability to collaborate within a team to solve business problems and earn the respect and trust of others.

  • Capability to maintain professionalism and urgency while delivering high levels of performance under pressure in a fast-paced, high-volume, and transformational environment.

  • Experience using critical thinking to promote accuracy, identify trends, and recommend business decisions that align with corporate initiatives.

  • Excellent verbal and written communication skills, appropriate for diverse audiences at all levels.

  • Confidence and proficiency using the Microsoft Office suite to create leadership presentations or briefing documents.

  • Advanced Excel user, leveraging advanced formulas, pivot tables, queries, and macros; other cloud-based reporting tools like Salesforce, Tableau, and Snowflake a plus.

  • Willingness to learn and continuously improve your skills and knowledge.

  • Experience in software sales operations, compensation, or finance.

  • Commitment to pursuing a career in business operations.

Our Offer to You

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

  • The targeted base pay range for this role is: $70,000 to $110,000 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-BR1

#LI-Remote

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.


FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Similar Jobs

Nice - Senior Specialist Data Consultant

Nice

Pune, Maharashtra, India (Hybrid)
1 Week ago
Match Group - Quantitative Analyst

Match Group

Rio De Janeiro, Brazil (On-Site)
5 Months ago
Springer Group - Advertising Sales Account Manager

Springer Group

London, England, United Kingdom (Hybrid)
2 Days ago
Amber - Talent Acquisition Intern

Amber

Guadalajara, Jalisco, Mexico (Remote)
3 Months ago
Tesla - Inside Sales Advisor

Tesla

Manchester, England, United Kingdom (On-Site)
5 Months ago
Rackner - Business Development & Capture Associate

Rackner

(Remote)
1 Month ago
SS8 - Business Development Manager – Middle East Government

SS8

Dubai, Dubai, United Arab Emirates (On-Site)
1 Month ago
HoYoverse - Senior Business Development Manager [CA]

HoYoverse

Montreal, Quebec, Canada (Remote)
1 Year ago
Keywords Studios - Senior Business Development Manager

Keywords Studios

Spain (Remote)
3 Months ago
Lionbridge Games - Business Development Director, Games

Lionbridge Games

United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Side - Freelance English to Thai Translator

Side

Tokyo, Japan (Hybrid)
1 Month ago
AVER LLC - Ten- Print Examiner- Internship

AVER LLC

United States (On-Site)
8 Months ago
AliveCor - Director, FP&A

AliveCor

Mountain View, California, United States (On-Site)
1 Month ago
NinjaVan - Intern, Human Resources

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
9 Months ago
IGT gaming - Game Mathematician

IGT gaming

Belgrade, Serbia (Hybrid)
3 Weeks ago
Diligent Corporation - Junior Research Analyst

Diligent Corporation

Bengaluru, Karnataka, India (Hybrid)
1 Week ago
Palo Alto Networks - Finance Business Manager - Marketing FP&A

Palo Alto Networks

Santa Clara, California, United States (On-Site)
4 Days ago
Dentsu - Legal Analyst

Dentsu

Detroit, Michigan, United States (Hybrid)
1 Month ago
Nintendo - Intern - Retail Marketing & Strategy

Nintendo

Redmond, Washington, United States (On-Site)
8 Months ago
endava - Office Manager

endava

Cluj-Napoca, Cluj County, Romania (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Alpha Sense - Sales Engagement Consultant, Financial Services

Alpha Sense

New York, New York, United States (Hybrid)
7 Months ago
Interface AI - Vice President of Sales

Interface AI

San Jose, California, United States (Remote)
1 Month ago
Jane Street - Market Data Specialist, Feeds

Jane Street

New York, United States (On-Site)
1 Month ago
The E.W. Scripps Company - AM Anchor

The E.W. Scripps Company

Colorado Springs, Colorado, United States (On-Site)
1 Month ago
OKX - Director, Human Resources Business Partner - P&E

OKX

San Jose, California, United States (On-Site)
1 Month ago
bytedance - Tech Lead, Research Scientist, Cloud & AI computing - DPU/GPU/CPU

bytedance

San Jose, California, United States (On-Site)
3 Months ago
Apple - Engineering Program Manager, CoreOS

Apple

Cupertino, California, United States (On-Site)
1 Month ago
Google - Lead CPU RTL Engineer, Silicon

Google

Poughkeepsie, New York, United States (On-Site)
6 Months ago
Apple - Site Services Supervisor, Data Center

Apple

Mesa, Arizona, United States (On-Site)
1 Month ago
Loft Orbital - RF Systems Engineer

Loft Orbital

Golden, Colorado, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Digital Jalebi - Manager/Senior Manager- Business Development/ Business Development Lead

Digital Jalebi

Noida, Uttar Pradesh, India (On-Site)
2 Years ago
Notion - Business Development Representative, Enterprise, DACH

Notion

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Windranger - Business Development Lead

Windranger

United Kingdom (Remote)
4 Weeks ago
C3 IoT - Business Development Manager, Alliances

C3 IoT

Redwood City, California, United States (On-Site)
2 Days ago
Token Metrics - Crypto Business Development Specialist

Token Metrics

Lagos, Lagos, Nigeria (Remote)
3 Weeks ago
Lionbridge Games - Business Development Director, Games

Lionbridge Games

United States (On-Site)
5 Months ago
oni - Business Development Associate

oni

Boston, Massachusetts, United States (Remote)
2 Months ago
gitlab - Business Development Representative - French Speaking

gitlab

United Kingdom (Remote)
1 Week ago
Aptive - Sr. Business Case Development Analyst – Connection Systems NA

Aptive

Troy, Michigan, United States (On-Site)
2 Months ago
GoMotive - Senior Employer Relations Business Partner

GoMotive

Islamabad, Islamabad Capital Territory, Pakistan (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential!
View All Jobs

Get notified when new jobs are added by FICO

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug