Client Insights Associate

7 Minutes ago • 1-3 Years
Customer Service

Job Description

The Client Insights Associate is a key member of the Client Insights team, responsible for driving client engagement and adoption of Comscore’s syndicated data products. This fully remote role offers the opportunity to work with major brands across the APAC region, primarily in India, with preferred candidate locations in Noida, Delhi NCR, or Pune. This position is ideal for someone who is analytically sharp, digitally fluent, and eager to grow in the media and advertising industry. You’ll receive strong support from the team while gaining exposure to high-profile clients and cutting-edge data tools.
Must Have:
  • Strong understanding of Comscore’s syndicated methodology and product suite.
  • Ability to communicate product capabilities clearly to clients.
  • Proficiency with internal tools like Jira and CRM platforms like Salesforce.
  • Skilled in data analysis, investigations, and working with large datasets.
  • Experience with Google Analytics, Power BI, and digital measurement tools.
  • Capable of insight-driven storytelling with data.
  • Understanding of website tagging fundamentals (GTM, pixels, UTM).
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
  • 1-3 years advertising and/or marketing experience.
  • Bachelor’s degree, preferably in advertising or marketing.
  • Ability to work independently in a remote setup.
  • Understanding of the advertising and media industry.
Perks:
  • Medical: Private Medical Insurance scheme (100% covered by Comscore, applicable to employees, spouse, up to two children and parents).
  • Pension: Provident Fund (Comscore bears both employee and employer contribution).
  • Time Off Annual Leave: 26 Annual Leave Days (8 Casual and 18 Privilege).
  • National Holidays and Festival Holidays: 10 Days.
  • Sick Leave: 10 Days.
  • Additional Leave: Paternity, Bereavement, Marriage, Maternity, Additional Pregnancy / Birth Related Leave.
  • Christmas / New Year Paid Leave: A week of Company paid leave.
  • Summer Hours: Early releases on Fridays (subject to manager approval).
  • Internal Career Development Opportunities (minimum of 6 months tenure).
  • Access to hundreds of professional e-learning courses.
  • Encouragement to be creative and think outside the box.
  • Informal Work Atmosphere.
  • Ability to become a truly global engineer, with exposure to markets across the world.

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The role is a key member of the Client Insights team, responsible for driving client engagement and adoption of syndicated data products. This fully remote role offers the opportunity to work with major brands across the APAC region, primarily in India, with preferred candidate locations in Noida, Delhi NCR, or Pune.

This position is ideal for someone who is analytically sharp, digitally fluent, and eager to grow in the media and advertising industry. You’ll receive strong support from the team while gaining exposure to high-profile clients and cutting-edge data tools.

Key Responsibilities

Product Knowledge

  • Develop a strong understanding of syndicated methodology and product suite
  • Communicate product capabilities clearly and concisely to clients, with guidance from the team
  • Work efficiently with internal tools and processes such as Jira

Data Insights & Partnership

  • Pull and analyze data to prepare reports and dashboards for internal and client use
  • Support product engagement by showcasing the value of data through insight-driven storytelling
  • Experience with generic analytics and data visualisation tools. Few tools to mention - Google Analytics and Microsoft BI to interpret digital performance and user behavior
  • Understand website tagging fundamentals (e.g., GTM, pixels, UTM parameters)

Client Management

  • Partner with the team to proactively engage clients using data insights
  • Record client interactions in CRM platforms such as Salesforce
  • Generate client reports and manage user credentials and subscriptions
  • Address client queries and escalate data-related issues when needed

Cross-Team Collaboration

  • Build strong relationships with Client Insights and Commercial teams
  • Communicate client feedback, needs, and product/data challenges effectively across teams

Skills & Qualifications

  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite: Outlook, PowerPoint, Excel (pivot tables, formulas, charts), and Word
  • Experience in data analysis, data investigations, and working with large datasets
  • Familiarity with Google Analytics, Power BI, and basic digital measurement tools
  • Quick learner with a growth mindset and ability to thrive in a fast-paced, client-facing environment
  • Understanding of the advertising and media industry, especially digital platforms and performance metrics
  • Ability to work independently in a remote setup while managing multiple priorities efficiently

This role offers a unique opportunity to grow your career in digital analytics and client success while working with some of the biggest media and advertising brands in the region. If you're ready to dive into data, collaborate across teams, and make an impact—this could be your next big move.

Core Qualifications:

  • Bachelor’s degree from a 3 or 4-year college or university, preferably with a focus in advertising or marketing coursework/major
  • 1-3 years advertising and/or marketing experience
  • Experience with Microsoft Office Suite, Google Analytics, Microsoft Power BI
  • Comfortable with internet technologies and basic familiarity of the technical side of how the internet functions

Benefits:

  • Medical: The company offers a collective Private Medical Insurance scheme which is 100% covered by the company. The benefit is applicable to employees, an employee’s spouse, up to two children and parents.
  • Pension: Provident Fund: The company bears both the employee and employer contribution.
  • Time Off Annual Leave: The company offers market competitive annual leave of 26 Annual Leave Days (8 Casual and 18 Privilege), following local guidelines and practices.
  • National Holidays and Festival Holidays: 10 Days.
  • Sick Leave: 10 Days.
  • Additional Leave: Paternity, Bereavement, Marriage, Maternity, Additional Pregnancy / Birth Related Leave
  • Christmas / New Year Paid Leave, the company offers a week of Company paid leave over the Christmas / New Year period.
  • Summer Hours: The company has a culture that rewards employees for their hard work. When you work hard, you need time to recharge and refresh. Early releases on Fridays are subject to manager approval.
  • Internal Career Development Opportunities (minimum of 6 months tenure in the current position and in discussion with supervisors)
  • Access to hundreds of professional e-learning courses, specifically created for the company
  • Be creative: You don’t have to follow the norm to be successful – we encourage you to think outside the box. Our culture is built on encouraging innovative ideas, communication and joint success.
  • Informal Work Atmosphere: We believe in getting the job done in a comfortable, casual environment!
  • The ability to become a truly global engineer, with exposure to markets across the world. With more than 30 offices around the world, many teams work together across locations.

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.

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Comscore is committed to creating an inclusive culture, encouraging diversity.

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