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Community Specialist

Kwalee

England, United Kingdom (On-site)

1 Month ago • 1 Years +

8 skills required for this role

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About the job

Kwalee creates engaging and innovative games that are easy to pick up and play. Specialising in both the development and publishing of casual and hybrid casual games, we also bring our creative touch to publishing PC & Console titles, ensuring a diverse and exciting gaming portfolio.

With a focus on fun and creativity we have made a mark in the gaming industry and strive to make the most fun games for the world's players! Joining Kwalee means becoming part of a team that has reached over 1 billion players around the globe.

Our Community Specialist will be a core member of our Community & Social Media (CSM) Team in PC & Console Marketing. The role is responsible for preparing and posting social media content and responding to questions from community members across social media, Steam, Reddit, and Discord for our 11+ PC and Console games and for Kwalee Gaming itself.

The ideal candidate will have some previous experience in the execution of social media and community campaigns, preferably within the games industry. They will have a passion for indie games and for utilising social media creatively and experimentally to promote our titles. They’ll be eager to learn everything about our games and be actively involved with our games’ communities to learn what type of content will excel across various social platforms. They’ll be enthusiastic about getting involved in preparing and running exciting competitions, giveaways, livestreams and other events to grow the community and keep them engaged.

Responsibilities:

Preparing and posting content across various social media platforms, including X (Twitter), TikTok, Instagram, and Facebook, for Kwalee Gaming itself and our PC & Console titles, both published and upcoming.
Writing long-form announcements for Steam and other platforms to keep our communities updated about our games.
Responding to comments and questions from the community across social media, on Steam, and on Discord.
Providing informed and creative input during key planning meetings for our social media and community strategies.
Providing technical support during our livestreams and with content creation.
Being an enthusiastic and engaging participant of our livestreams to promote our games.
Attending key gaming events to work on our stand and promote our games.
Working remotely during key gaming events to provide social media support.
Playing our games and researching competitor products to understand how other successful PC & Console games work and what makes them successful.

Requirements:

Minimum of 1 years of experience working in community & social media management, preferably in the games industry.
Good copywriting skills.
Great organisational skills, prepared to learn new tools and techniques.
A native understanding of written and spoken English.
Good communication skills.
A willingness to work flexibly to cover events outside of standard working hours.
Basic proficiency in Canva, Adobe Photoshop, DaVinci Resolve, and/or equivalents preferred but not required.

Compensation & Benefits: The design of our compensation and benefits revolves around a people-first philosophy. We have a supportive environment, with a strong focus on development and wellbeing. In structuring benefits across our offices, we adhere to core principles and align with local standards. Salaries are fairly benchmarked in accordance with background and skills, against industry and location standards. Our Talent Acquisition team will share more details with you as you progress in the recruitment process. They're eager to connect with you and can't wait to have a conversation!

About The Company

Kwalee

30 Active Jobs

We make the most fun games for the world's players. Find us on your phone, PC and consoles. Thanks to our players, we've achieved one billion downloads with games like Draw It, Jetpack Jump, or Airport Security. Look out for exciting PC and console games like Space Chef, Wildmender, and Robobeat.

Find out more about our team, games, publishing and careers here: https://bit.ly/45qoGYx

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