CPQ Resale Support Specialist

8 Minutes ago • All levels
Customer Service

Job Description

The CPQ Resale Support Specialist will manage the end-to-end CPQ process for Unisys hardware and software resale opportunities, partnering with sales teams to generate accurate quotes and ensuring compliance with pricing and approval guidelines. The role requires experience with CPQ tools, knowledge of sales operations, strong attention to detail, and proficiency in Microsoft Office Suite, supporting hardware and software sales in a fast-paced, team-oriented environment.
Good To Have:
  • Experience supporting hardware and software sales, particularly in a services or solutions environment.
  • Familiarity with Cloud, Applications, & Infrastructure along with Digital Workplace Solutions offerings.
  • Prior experience working in a global or cross-functional team.
Must Have:
  • Support end-to-end CPQ process for hardware and software resale opportunities.
  • Partner with Sales teams to gather requirements and generate accurate, timely quotes.
  • Ensure compliance with pricing, margin, and approval guidelines within the CPQ system.
  • Maintain a thorough understanding of the sales process, including quote creation and purchase order (PO) processing.
  • Collaborate with internal stakeholders to resolve issues and streamline quoting processes.
  • Provide support for documentation, revisions, and updates to quotes as needed.
  • Continuously look for ways to optimize efficiency within the CPQ process.
  • Experience with CPQ tools and quoting processes.
  • Knowledge of sales operations, quoting, and purchase order lifecycle.
  • Strong attention to detail and accuracy in data entry and documentation.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, etc.).
Perks:
  • Unlimited paid time off
  • 401(k) match
  • Comprehensive healthcare
  • HSA matching
  • Ongoing learning opportunities
  • Support for work-life balance
  • Investment in future success

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What success looks like in this role:

  • Support the end-to-end CPQ process for Unisys hardware and software resale opportunities.
  • Partner with Sales teams to gather requirements and generate accurate, timely quotes.
  • Ensure compliance with pricing, margin, and approval guidelines within the CPQ system.
  • Maintain a thorough understanding of the sales process, including quote creation and purchase order (PO) processing.
  • Collaborate with internal stakeholders to resolve issues and streamline quoting processes.
  • Provide support for documentation, revisions, and updates to quotes as needed.
  • Continuously look for ways to optimize efficiency within the CPQ process.

You will be successful in this role if you have:

  • Experience with CPQ tools and quoting processes.
  • Knowledge of sales operations, quoting, and purchase order lifecycle.
  • Strong attention to detail and accuracy in data entry and documentation.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, etc.).
  • ⁠Experience supporting hardware and software sales, particularly in a services or solutions environment.
  • Familiarity with Cloud, Applications, & Infrastructure along with Digital Workplace Solutions offerings.
  • Prior experience working in a global or cross-functional team.

Benefit Highlights:

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview Notice:

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-JV1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

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