CRM Strategy Assistant – Internship (6-month) January 2026 (W/M/NB)

COMPANY DESCRIPTION

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to JustDance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

JOB DESCRIPTION

You will ensure the coordination and adherence to processes during the implementation of CRM campaigns:

• You will work closely with the Brand teams, Ubisoft+ and Ubisoft Store to receive their briefs.
• You will act as the liaison with the CRM operational teams (creating JIRA tickets, validating creative briefs, receiving assets, follow-ups...) to ensure the successful deployment of campaigns within the given timelines.
• You will work on campaign reporting by analyzing performance indicators in order to propose optimizations.

You will work and provide input on the creation of new omnichannel customer journeys to promote engagement, new offers and features related to games, Ubisoft+ and Ubisoft Store services to players:

• You will define the CRM plan, which should include the most suitable communication channels to activate, and the content of communications tailored by audience to best promote the offers.
• With the help of the operational team, you will coordinate the implementation of these journeys and establish a list of key KPIs to track.

You will also work on optimizing the management of our campaigns and communication channels:

• You may propose tests (A/B testing, control groups...) and analyze the results to optimize performance.
• To do this, you will rely on data analysts for the production of ad hoc analyses.

QUALIFICATIONS

• You are a student and ideally have some initial experience in marketing/CRM;
• You have strong interpersonal skills and strong motivation to work in a team within an innovative environment;
• You demonstrate great attention to detail and have strong organizational skills;
• You possess both analytical abilities and creativity;
• You have a strong curiosity and sensitivity towards customer relationship management, as well as the challenges and issues within a CRM department;
• An interest in the video game industry would be appreciated;
• Fluent in English (written and spoken).

ADDITIONAL INFORMATION

Recruitment Process

If your application is selected, you will first be contacted by a representative from our Campus team for a phone exchange to determine if your profile matches the announcement and your wishes.

Finally, a physical or video interview via Teams will then be organized with your future internship supervisor and the representative of the Campus team.

Benefits as an intern at Ubisoft

• Internship gratification according to study level
• Swile Restaurant Title Card, 50% reimbursement of transport costs, 1 RTT per month
• Discounted tickets (concerts/shows), access to the Ubisoft gym at preferential rates

Ubisoft strives to develop an inclusive work environment that reflects the diversity of its player community within its teams.

As an employer, Ubisoft offers everyone the same opportunities for employment without distinction of gender, ethnicity, religion, sexual orientation, social status, disability, and age.

Ubisoft Q&A Box

How to prepare my application at Ubisoft?

First, carefully read the job description to highlight your experiences and skills that seem relevant to this opportunity! A personalized and detailed CV will surely help you stand out 😉

Cover letter or not? If you have to choose, we will always prefer a few lines explaining your motivation to apply, rather than a generic copy/pasted text! A specific section is provided for this purpose when you apply.

I don't know the video game industry. Do I have a place at Ubisoft?

We have many profiles among us who are not video game enthusiasts. At Ubisoft, we seek to surround ourselves with passionate people, whether it's about their specialties, their professions, or entertainment in general.

What to expect during an internship or work-study program at Ubisoft?

From your first days, you will benefit from a Welcome Session presenting Ubisoft, its organization, and your work environment for the coming months. Your supervisor and your team will support you daily, in the first weeks as throughout your experience!

Once autonomous, your missions will be empowering and varied, regardless of the type of contract. Working at Ubisoft means working on real projects to be carried out day by day.

A dedicated Teams group will also allow you to interact with other interns and work-study students.

What is Ubisoft's telework policy?

We adopt a hybrid work model that helps you stay connected with your team and aligned with company priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are entirely office-based and are not eligible for hybrid work.

In application of our hybrid work model, you will work 3 days a week in our premises, and can telework up to 2 days a week.

What are Ubisoft's societal commitments?

We seek to enrich the lives of players by creating original and memorable gaming experiences, and by striving to always improve the positive impact of our games. To achieve this, we create a safer and more inclusive work environment, we support the communities in which Ubisoft operates through charitable initiatives, and we strive to reduce the environmental impact of our activities. To learn more, visit the Social Impact page.

I have a disability, how do I apply?

All our recruitment teams have been made aware of disability issues. You can therefore apply normally via our SmartRecruiters platform by attaching your CV and cover letter. If you need an adaptation of the recruitment process, especially when it involves video interviews, specify it in your application and/or contact the Disability Mission team by email (boost@ubisoft.com).

Consult this guide which aims to support you in your application, and discover our actions to encourage more diversity and inclusion.