Customer Care Agent (English and French)
9 Minutes ago • All levels
Localization
Job Description
The Customer Care Agent (CCA) is responsible for addressing customer complaints globally via email and phone. This role involves meticulously storing each case in a dedicated tool and ensuring its resolution from initiation to completion.
Must Have:
- Answer customer complaints from all around the globe
- Answer e-mails of customers
- Answer phone calls of customers
- Store each case in a dedicated tool
- Keep track of each case until it is solved
- English language proficiency
- French language proficiency
ABOUT YOU
The customer care agent (CCA) is an agent that answers customer complaints from all around the globe. They must answer e-mails and phone calls of customers and store each case in a dedicated tool. Each CCA must keep track of each case until it is solved.
Set alerts for more jobs like Customer Care Agent (English and French)
Set alerts for new jobs by Gameloft
Set alerts for new Localization jobs in Ukraine
Set alerts for new jobs in Ukraine
Set alerts for Localization (Remote) jobs
![[PUBG IP Franchise] PUBG PC/Console LiveOps Operations Manager (3 years or less / Contract)](/_next/image?url=https%3A%2F%2Fs2-recruiting.cdn.greenhouse.io%2Fexternal_greenhouse_job_boards%2Flogos%2F400%2F963%2F700%2Foriginal%2FKRAFTON_Black.png%3F1629808157&w=96&q=75){kind=small}
