Director, Product Management

10 Hours ago • All levels

Job Summary

Job Description

The Director of Product Management will oversee the Product Management department, own the technology product roadmap, and collaborate with various departments to understand and prioritize demands. They will research and present the product strategy to the executive leadership team, manage product design, product management, and product operations functions. They will also build relationships with stakeholders, evaluate the external landscape, and advise on "build vs. buy" decisions. The role involves championing NewGlobe externally and requires experience in the B2B or B2G space, managing products through their lifecycle, and a strong analytical ability.
Must have:
  • Bachelor's degree or equivalent experience in a related field.
  • Experience in B2B or B2G space, especially where users are not the direct customer.
  • Comfort interacting with stakeholders and influencing design decisions.
  • Track record of managing products through different stages of their lifecycle.
  • Experience overseeing a portfolio of products simultaneously.
  • Ability to work autonomously with attention to detail.
  • Strong analytical ability to support work.
Good to have:
  • Education or EdTech experience within the B2G or B2B space.
  • Experience in African or Asian markets.

Job Details

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centred classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming.

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems.

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us.

Technology Group

Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments. This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day. Technology spans several key functions, including product management, business intelligence, software development, and IT Operations.

Working with us, passionate technologists directly change the world.

Product Management, Technology Group

The Product Management department is responsible for the design and definition of our entire range of Technology products, from the mobile apps running in our schools to the apps powering our back office teams. The impact of the design and usability of these and other apps is significant - these are core tools that our staff use throughout the day, so every refinement and improvement makes a big difference to our staff - and consequently to the performance of our schools and the effectiveness of our teaching. And the department is also responsible for facilitating rollouts, supporting adoption, and monitoring the success of our products, through the product operations function

About the Role

Given the scope of the Technology portfolio, the role of Director of Product Management plays a critical role in shaping the direction of Technology at NewGlobe. You will collaborate with all the various departments inside and outside of Tech to understand and prioritise competing demands to ensure that we are building the right products to create a sustainable future and an unfair advantage. And you will research and present the product strategy regularly to the global executive leadership team.

You will report directly to the Chief Technology Officer, while working closely with the other members of the Technology Leadership team, esp. the Vice President, Software Development and the Vice President, IT Operations. You will also oversee all members of the Product Management department, such as our Product Designers, Product Managers, and Product Operations Specialists.

What You Will Do

  • Oversee the Product Management department, including managing the product design, product management, and product operations functions and mentoring the department team members.
  • Own the technology product roadmap, looking out 3 months to 3 years to make sure our portfolio is always moving in the right direction.
  • Cultivate strong relationships with subject matter experts and senior leadership across NewGlobe to develop a deep understanding of our strategy, structure, and business model, and to elaborate new product offerings.
  • Ensure ongoing buy-in and support from stakeholders, bringing in external research to validate what “good” looks like for the product direction
  • Facilitate workshops with business stakeholders to outline the product roadmap and project release plan
  • Partner with other members of the Technology leadership team to drive innovative product thinking
  • Evaluate the external landscape, staying on top of trends and emerging technologies that we should be aware of and consider adopting into our own digital product strategy.
  • Understand our diverse staff and families, and the environments in which they operate, in order to guide solutions that are context-appropriate and high-impact.
  • Advise on “build vs. buy” decisions regarding where we are best served to develop proprietary technology and where we should adopt cost-effective package solutions.
  • Connect with other EdTech organisations to build relationships, as well as speaking at conferences and talking with the media to help increase awareness of NewGlobe. This role involves championing NewGlobe externally from a tech perspective.

What You Should Have

  • Bachelor's degree or equivalent experience in a related field with superior academic performance
  • Experience working in either the B2B or B2G space, especially in contexts in which many of the users are not the direct customer. Education or EdTech experience within the B2G or B2B space are additionally interesting.
  • Comfort interacting with stakeholders of all levels, internal and external, facilitating stakeholder meetings, and influencing design decisions. You can easily synthesise data and insights into clear, impactful messaging.
  • A track record of managing products through different stages of their lifecycle, from taking a product from 0 to 1 (creating a shared vision and translating it into a roadmap with clear measures of success), to extending and refining an existing product, to sunsetting end of life products.
  • Experience overseeing a portfolio of products simultaneously, not just one or two products, especially a portfolio that includes both mobile or field based applications, as well as back office tools.
  • Comfort working in a company that acts and feels a lot like a startup (dynamic, unstructured, and frequently changing), but at the same time with global reach and experiencing massive expansion.
  • Ability to work autonomously with full ownership of deliverables and attention to detail.
  • Strong analytical ability - our products must provide concrete business value and you can run the analysis to support your work
  • Experience in African or Asian markets.

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

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