Facilities & Office Specialist

1 Month ago • All levels • Facility Management

Job Summary

Job Description

As the Facilities & Office Specialist, the role involves ensuring facilities meet industry standards and supporting the reception team for optimal performance and service. Responsibilities include managing day-to-day soft services like cleaning and catering, sourcing contractors, coordinating facility requests, assisting in emergencies, maintaining handbooks, ensuring compliance with safety and maintenance protocols, and supporting the wider HR team. The role also involves providing personalized assistance to visitors and employees, ensuring cost-effective solutions, and embodying the organization's values. This role requires exceptional skills to craft and implement effective cost management strategies across all sites soft services.

Must have:

H&S qualification
Previous experience in facilities management or hospitality
Excellent communication, interpersonal, and organizational skills

4 skills required

4 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

cost-management

budget-management

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Job Details

Facilities & Office Specialist!

The primary mission of this role is to elevate and reinforce Betsson Group's distinguished reputation for creating an exceptional workplace. As the Facilities & Office Specialist, you will be instrumental in ensuring our facilities not only meet but exceed industry standards. Additionally, this position involves supporting the reception team to achieve optimal performance and efficiency while consistently delivering exceptional service. Your unwavering commitment to excellence will be essential in crafting and implementing effective cost management strategies across all sites soft services.

What You’ll Be Doing:

Manage day-to-day soft services operations, including cleaning, catering.
Sourcing and coordinating contractors and suppliers, planning and executing maintenance tasks.
Coordinate day-to-day facility requests and related tasks through the online Service Desk.
Assist during any building emergencies, ensuring safety remains the top priority.
Maintain facilities handbooks, ensuring compliance with all safety and maintenance protocols.
Ensure all site documentation meets company compliance standards and is regularly updated.
Ensure compliance with all government regulatory requirements relative to Security, Fire Protection, and local building regulations.
Assist in implementing H&S procedures as needed.
Supporting wider team with administrative duties, reception cover and projects as needed.
Provide exceptional personalized assistance to visitors, and employees by proactively anticipating and meeting their needs.
Ensure the delivery of cost-effective, customer-focused solutions that meet budget and schedule constraints.
Embody the organization’s values and standards as an ambassador through your appearance and demeanour.
Support the wider HR team on company events and activities.

What We’re Looking For:

H&S qualification
Previous experience in facilities management or the hospitality sector.
Excellent communication, interpersonal and organisational skills

About Betsson Group

At Betsson Group, we don’t just play the game, we define it. With 60+ years of experience in the iGaming industry, we’ve grown into a global powerhouse with a passion for innovation, tech, and talent. With offices across the world and over 60 nationalities under one roof, diversity and creativity are at the heart of everything we do.

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