IT Business Systems Analyst

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions

Job Description

• With Sales business partners, understand their requests, translating complex business issues into requirements and technical solution designs, and drive development, testing, and implementation ensuring the Salesforce solution meets and exceeds expectations.
• Lead project prioritization meetings with business partners and exercise judgment in selecting methods, techniques, and evaluation criteria to achieve measurable business outcomes.
• Analyze and streamline business processes, identifying areas for improvement and leveraging Salesforce solutions to enhance efficiency and effectiveness and act as an advocate for end-users by providing training and support to help them fully utilize Salesforce's features and follow best practices.
• Lead cross-functional teams to deliver product improvements that enhance customer satisfaction, ensuring timely and high-quality execution.
• Work through issues and challenges to complete tasks on time and on budget.
• Work with business users to develop acceptance test scenarios, identify test data, and execute the scenarios.
• Collaborate effectively with both business and IT partners to meet commitments.
• Lead scrums to ensure the efficient fulfillment of business needs through adherence to established Scrum ceremonies.
• Collaborate with developers to design and implement custom solutions, ensuring seamless integration and the delivery of high-quality solutions.
• Use business acumen, technical skills, and knowledge of Salesforce applications to track adoption and customer experience to drive operational excellence, leveraging AI to optimize processes and enhance decision-making.
• Ensure seamless integration of AI solutions to improve user engagement and overall performance.
• Telecommuting permitted from anywhere within the US.

Target Base Salary Range: $117,957 - $120,900 per year.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Masters Degree + 2 years experience or
• Bachelors Degree + 5 years experience.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.