Key Account Director | Qantas

undefined ago • All levels • Account Management

Job Summary

Job Description

Salesforce is the #1 AI CRM, seeking an outcomes-oriented, highly collaborative Account Executive with an entrepreneurial spirit, ideally with experience in the airline and travel industry. This strategic role involves owning and driving go-to-market strategy, leading the sales cycle, and selling strategic business outcomes. The individual will lead the entire sales process, focusing on new business and growing existing accounts, driving pipeline development, and building strong client relationships.
Must have:
  • Lead sales process, new business, and account growth.
  • Manage strategic accounts and relationships.
  • Drive pipeline development via cold calling, email, market intelligence.
  • Build and maintain sales pipeline for over-achievement.
  • Position Salesforce solutions through value-based selling.
  • Lead end-to-end sales process with appropriate resources.
  • Update salesforce.com with accurate data daily.
  • Provide accurate weekly, monthly, quarterly forecasting.
  • Strengthen client relationships through engagement.
  • Excellent interpersonal, communication, and people skills.
  • Proven achievement against targets and metrics.
  • Credibility internally and with customers.
  • Validated sales forecasting abilities.
  • Successful history of net new business and upsell.
  • Consistent overachievement of quota and revenue goals.

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description

We are looking for an outcomes-oriented, highly collaborative Account Executive with an entrepreneurial spirit and ideally experience in the airline and travel industry to help us tackle this extensive market opportunity and achieve revenue targets.

This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle.

You will sell strategic business outcomes with long-term, high growth engagements.

In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.

Your Impact

  • You will lead the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.
  • Handling strategic accounts and relationships across the team
  • Drive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.
  • Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
  • Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.
  • Lead the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.
  • Daily update of the salesforce.com system with accurate customer and pipeline data.
  • Accurate weekly, monthly and quarterly forecasting and revenue delivery.
  • Strengthen client relationships through regular engagement and face-to-face meetings

Basic Requirement

  • Excellent interpersonal, communication and people skills
  • Shown track achievement against targets and metrics
  • Credibility internally and with customers
  • Validated sales forecasting abilities and revenue achievement
  • Successful history of net new business and existing business upsell
  • Consistent overachievement of quota and revenue goals
  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information_

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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