Key Account Manager

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

We are looking for a Key Account Manager on a fixed-term contract until March 2026 to strengthen the team for the end of the year and 2026 negotiations, results-oriented and with excellent analytical and negotiation skills to join our commercial team.

You will be the privileged contact for assigned client accounts, mainly in GSA (Large Food Retail), with the mission of developing and optimizing results. You will be based in Paris or near Paris.

Main responsibilities:

Good client understanding and file management:

• Develop in-depth knowledge of client accounts and manage all associated files.
• Establish and maintain a relationship of trust with contacts in the purchasing center.

Market analysis and performance monitoring:

• Conduct analyses on the performance of the portfolio brands.
• Identify growth opportunities, priority action levers.

Achieving objectives and KPI monitoring:

• Ensure the achievement of commercial objectives.
• Implement rigorous KPI tracking.

Central Negotiations:

• Lead commercial negotiations with purchasing centers.
• Establish lasting partnership relations.
• Regular verification of the execution of counterparts.

Implementation of corrective action plans:

• Design and deploy corrective action plans in case of performance deviations.
• Mobilize internal resources for the implementation of necessary actions.

Expense control:

• Manage budgets related to account activity: general expenses and promotional investments.
• Ensure effective cost control while maximizing results.

Qualifications

Required skills for the position

• Sales and negotiation skills, preferably acquired in an international company with strong seasonality.
• Analytical skills and results-oriented.
• Ability to promote collaboration, innovation, and execution.
• Ability to create successful teamwork and work in a dynamic environment with deadlines.
• Ease in connecting with different departments and stakeholders to seize all opportunities (buyers, marketing, trade marketing).
• Good influencing and communication skills, highly competitive spirit, and customer orientation.
• Proactivity, positive and innovative spirit, and ability to challenge the status quo.
• Excellent interpersonal skills and communication.
• Fluent French and English.
• Excellent office skills, especially Excel.

Experience

• 4 years of experience.
• Experience within a commercial department or in distribution (buyer).
• Commercial/Marketing experience, ideally in an international environment and in competitive, highly seasonal markets.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:

The Culture at Mattel

Corporate Philanthropy