Account & Relationship Management Executive

9 Minutes ago • 3 Years + • $95,560 PA - $133,750 PA
Account Management

Job Description

As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. Responsibilities include developing in-depth relationships with key decision-makers, conducting needs analysis, negotiating terms, implementing sales strategies, tracking performance, and resolving customer issues.
Must Have:
  • Manage a portfolio of accounts, setting and negotiating product/service terms.
  • Leverage deep understanding of business and account needs to create demand.
  • Develop in-depth relationships with key decision-makers in assigned accounts.
  • Conduct thorough needs analysis to align products/services to customer requirements.
  • Negotiate terms and close sales with a high degree of authority.
  • Develop and implement targeted sales strategies.
  • Track and analyze sales performance metrics and tailor strategies accordingly.
  • Conduct regular status meetings with clients to ensure satisfaction.
  • Provide detailed and accurate sales forecasts.
  • Support clients during the implementation of products/services.
  • Resolve complex customer issues promptly and effectively.
  • Identify opportunities for upselling and cross-selling.
  • 3+ years experience in advertising sales within the healthcare field.
Perks:
  • Valued for contributions
  • Health, safety, and well-being benefits
  • Well-being programs and resources
  • Caring and inclusive culture
  • Opportunities for growth
  • Diversity is core to collective strength
  • Equal opportunity employer

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Hybrid role out of any of our office locations. Preferred candidate will be located in EST or CST.

As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

Responsibilities:

  • Develop in-depth relationships with key decision-makers in assigned accounts.
  • Conduct thorough needs analysis to align products/services to customer requirements.
  • Negotiate terms and close sales with a high degree of authority.
  • Develop and implement targeted sales strategies.
  • Track and analyze sales performance metrics and tailor strategies accordingly.
  • Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
  • Provide detailed and accurate sales forecasts.
  • Support clients during the implementation of products/services.
  • Resolve complex customer issues promptly and effectively.
  • Identify opportunities for upselling and cross-selling within the account portfolio.

Skills:

  • 3+ years experience in advertising sales within the healthcare field Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong negotiation skills for setting terms and closing deals.
  • Product Knowledge: Solid understanding of the organization's products or services.
  • Sales Strategy: Ability to design and implement targeted sales strategies.
  • CRM Expertise: Advanced use of Salesforce for account management.
  • Problem-Solving: High proficiency in resolving complex customer issues.
  • Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
  • Relationship Building: Exceptional ability to build and maintain long-term client relationships.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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