Retail Associate

Sandbox VR is seeking a Retail Associate to create unforgettable guest moments by guiding them through advanced virtual reality experiences. This role involves greeting guests, managing the VR journey from start to finish, proactively sharing offers, and ensuring the smooth operation and cleanliness of the store. The associate will also master proprietary tech, troubleshoot issues, and maintain high standards for an exciting and welcoming environment.

Must Have

• Greet guests with energy and invite them into an exciting, welcoming environment
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
• Master our proprietary tech and keep gear calibrated
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
• Maintain a spotless, high-energy store that meets Sandbox VR standards
• Sanitize gear thoroughly and display materials/gift cards to brand expectations
• Prepare iPads, body trackers, and gear before and after every session
• Egoless and Coachable
• Adaptable and Proactive
• Team-Focused
• Reliable
• Physically Able (on your feet, some lifting up to 40 lb., occasional stairs)
• Weekend Availability
• 1+ year in retail/hospitality experience

Perks & Benefits

• Paid sick time
• 401(k) match
• Commuter benefits (transit + parking)
• Referral bonuses
• Employee discounts
• Free VR sessions
• Guest review bonus

Who We Are:

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?

Sneak peek of our store experience HERE.

What You Will Be Doing:

• Create Unforgettable Guest Moments
• Greet guests with energy and invite them into an exciting, welcoming environment
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
• Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

• Be a Tech & Experience Expert
• Master our proprietary tech and keep gear calibrated
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
• Communicate with management and tech support when issues arise, clearly and quickly

• Keep Things Running Smoothly
• Maintain a spotless, high-energy store that meets Sandbox VR standards
• Sanitize gear thoroughly and display materials/gift cards to brand expectations
• Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For:

• Egoless & Coachable: You take feedback well and pitch in wherever needed
• Adaptable & Proactive: You’re resourceful, self-driven, and good with change
• Team-Focused: You stay positive and celebrate group wins
• Reliable: On time, in uniform, and ready to shine
• Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
• Weekend Availability: Required
• Experience: 1+ year in retail/hospitality

Benefits

• Paid sick time + 401(k) match
• Commuter benefits (transit + parking)
• Referral bonuses + employee discounts
• Free VR sessions + guest review bonus

Note: Evening and weekend availability may be required depending on the business’ needs.