Logistics Fulfillment Manager

Job Description

In this role, you have the opportunity to

Advance your career in a company where supply chain management is an important tool for business growth. We are looking for a top talent to grow in our organization.

You are responsible for

As a Logistics Fulfillment Manager EMEA in Philips Healthcare’s SPS Global Logistics Fulfillment team, you will design, manage and implement solutions that drive operational excellence in customer delivery performance and material availability with continuous focus on lowering cost, improving processes and improving quality. You will work with nominated carriers, warehouse providers and an outsourced Logistic Fulfillment Team and hold them accountable for their performance on the logistics execution.

• Own and orchestrate the logistics Inventory Fulfillment value stream for EMEA Region (transportation + warehousing) – Key Metrics: In Network Fill Rate, Material Availability, In Transit performance, Supplier On-time Delivery.
• Responsible to design / re-design and continuously improve (logistics) processes in a fast changing environment and in cooperation with internal and external partners.
• Apply Continuous Improvement/LEAN mind set and tool box to stimulate continuous improvement in our logistics network. Drive for root cause elimination versus day to day fire fight.
• Responsible for the management and improvement of logistics cost, primarily in the EMEA region, acquire detail understanding on logistics cost, provide input to monthly accruals, quarterly forecast and Annual Operating Plan.
• Responsible for maintaining compliance of logistics flows with local and global regulations (e.g. European Medical Device Regulations, Dangerous Goods regulations, Import Customs, Export Control), ensure proper documentation of quality relevant process in the Quality Management System, support audit findings resolution and CAPA processes where needed.
• Be a reliable partner for our internal stakeholders in your assigned Region and within global Planning and Supply Management.
• Be a reliable and challenging partner towards our logistics partners (mainly airfreight and warehousing) and develop those partnerships further following SPS logistics strategy and roadmap deployment plans.
• Lead and support Initiatives to achieve breakthrough program targets on costs (ongoing DfX program), Service Parts Fill Rate Improvement Targets (ongoing In-Transit Performance Kaizen) and new capabilities (ongoing Batch Management Implementation).

You are a part of

The Service Parts Supply Chain (SPS) of Philips is responsible for the total service parts supply chain from the factory/suppliers to the markets. The strategy is to maximize the service part availability, minimize the total cost of operation and minimize the inventory level. To realize this strategy SPS operates a global service parts network.

The Global Logistics function is responsible and accountable for all physical distribution activities within the Service Parts Supply Chain:

• Global forward and returns warehousing and inventory accuracy management.
• Transportation inventory fulfillment from vendor to warehouse and in-network replenishment and Warehouse Operations (Inventory Fulfillment (IF)).
• Network design and optimization.
• Logistic cost management and reduction.
• Management of Third party logistic providers (3PLs) operating our transportation, warehousing and transactional activities (Business Process Outsourcing).

Inventory Fulfillment EMEA, as part of the Global Inventory Fulfillment (IF) Team will be part of the team responsible for Transportation inventory fulfillment from vendor to warehouse and in-network replenishment and Warehouse Operations from/to/in the EMEA Region. Most important stakeholders for you will be colleagues from other SPS departments (Planning, Q&R, Supply Management, Supply Chain Architecture), as well as Philips colleagues outside SPS (Integrated Warehousing and Distribution (IWD), Procurement, Business Organizations). You will also actively work with Third party logistic (3PL) providers (Warehousing and Transportation) as well as our Business Process Outsourcing partners (BPO). Your direct IF colleagues are located in NL, CN, SG and US.

To succeed in this role, you should have the following skills and experience

• Bachelor's / Master's Degree in Business Administration, Supply Chain Management, Operations Management or equivalent.
• Minimum 5 years of experience with Bachelor's OR Minimum 2 years of experience with Master's in areas such as Supply Chain, Transport, Logistics, Operations, Physical Distribution or equivalent.
• Strong experience in Continuous Improvement (e.g. LEAN principles, Problem Solving and Kaizen).
• Strong Process Design skills and Process analysis Skills.
• Takes ownership and accountability.
• Results driven and Fast learner.
• Strong communication skills. Able to communicate in cross-functional and cross-cultural environment. Strong in people and partner development.
• Industry knowledge on transport solutions, mainly airfreight, but also parcel, ocean and road.
• Industry knowledge on warehousing solutions and/or experience with managing external warehousing providers.
• International working experience.
• Fluent in English (Mandatory).
• Committed on Ethics and Integrity.

How we work together

We believe that we are better together than apart. This is an office based role, which means working in-person at least 3 days per week.