Manager of Infrastructure

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

As the Manager of Infrastructure Security, you will play a crucial role in maintaining and enhancing the security posture of our IT infrastructure. Leading a small diverse team, your primary responsibilities will include owning and enhancing server operating system and hardware firmware patching processes, implementing and maintaining robust server and server hardware configuration management, leading the roadmap for automation configuration tasks, and owning vulnerability management remediation for in scope services. You will work closely with various teams to ensure our systems are secure, compliant, and up-to-date.

Key Responsibilities:

• Patching: Owning and enhancing patch management processes to ensure all systems are up-to-date with the latest security patches. This includes scheduling, testing, and deploying patches across various platforms.
• Configuration Management: Owning and enhancing the server and server hardware configuration management process, ensuring that all systems are configured according to industry best practices and security standards. Maintain detailed documentation of configurations and changes.
• Configuration Management Automation: Develop and enhance strategy while leading team initiatives to automate server configuration management tasks using centralized tooling including DevOps Tools and Zoho Manage Engine. Develop SOPs along with directing creation of scripts and playbooks to streamline and standardize configuration processes.
• Vulnerability Management: Work closely with IT Security team to address issues found on vulnerability assessments and regular scans identifying security weaknesses. Collaborate with relevant teams to remediate vulnerabilities and track the progress of remediation efforts. Own all work and processes for the Zelis Infrastructure team.
• Security Compliance: Ensure server and server hardware configurations are in compliance with industry standards and regulations, such as HIPAA, HITRUST, and SOC. Participate in internal and external audits and assessments.
• Incident Response: Own the investigation and resolution of Infrastructure incidents. Provide expertise in identifying root causes and implementing corrective actions to prevent future incidents.
• Leadership: Lead a small, diverse team of infrastructure security professionals, coordinating efforts across onshore and offshore employees to ensure seamless collaboration and delivery of infrastructure support and initiatives.

Qualifications:

• Ideally, Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in infrastructure with a focus on server operating systems (Windows and Linux), server hardware configuration (Dell Compute and Storage), patching, server configuration management, and vulnerability remediation.
• 2+ years of people leadership and IT management experience with focus in Infrastructure.
• Proficiency in scripting automation runbooks using scripting languages such as PowerShell, Bash, JavaScript and Python.
• Strong understanding of infrastructure security best practices and industry standards.
• Experience with vulnerability assessment tools and techniques.
• Excellent problem-solving skills and attention to detail.
• Strong communication, team building and collaboration skills.

Preferred Qualifications:

• Relevant certifications such as Microsoft Certified: DevOps Engineer Expert, Red Hat Certified System Administrator, VMware Certified Technical Associate and Security+
• Experience with IaaS on cloud platforms AWS and Azure

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$115,000.00 - $153,000.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.