Manager Sales - SMB

1 Month ago • All levels

Job Summary

Job Description

The Manager Sales - SMB is responsible for managing the day-to-day activities of assigned individuals and helping team members create new profit streams within customers. They will also provide weekly reports to track progress. The responsibilities include having thorough knowledge of the SMB sales market, achieving annual targets, managing team issues, prospecting for new business, expanding business with collaboration with different teams, monthly forecasting, supporting learning culture, ensuring engagement with team members, resolving customer issues, and maintaining a culture of accountability. The role also involves administrative responsibilities such as holiday/annual leave cover and ensuring support and training for team members.

Must have:

Thorough knowledge of the SMB sales market.
Achieve annual targets.
Manage day-to-day issues related to team members.
Hunting New Business (prospecting).
Expand Business with Collaboration with UK, India & Global Teams.
Monthly forecasting.

Perks:

Health insurance coverage for parents, spouse, and children.
Life insurance.
Voluntary pension fund scheme, EOBI.
Free quality food, gym.

6 skills required

6 skills required for this role

Add these skills to join the top 1% applicants for this job

back-end

leadership

innovation

forecasting-budgeting

prospecting

networking

Job Details

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

This individual will be responsible for managing the day-to-day focuses of all assigned individuals, as well as continuing to help team members creating new profit streams within customers. They will also be required to provide weekly reports to track progress against the below responsibilities & measurables.

What you’ll do as the Manager Sales – SMB:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

Functional Responsibilities:

Have a thorough knowledge of how the SMB sales market operates in the US
Annual Targets fulfilment
Year over Year growth for assigned accounts within team
Managing day-to-day issues related to team members
Hunting New Business (prospecting)
Expanding Business with Collaboration with UK, India & Global Teams
Monthly forecasting
Supporting and facilitating a learning culture through available WiGs trainings ensuring participation and attendance.
Thorough engagement with team members to ensure your part as a knowledge hub for ALL team members.
Have the capability to resolve and drive customer opportunities, requests and issues within the organization.
Celebrate wins and maintain a culture of accountability for underperforming team members.
Have the capability to utilize the organization’s provided tools to increase customer base by new customer acquisition.

Administrative Responsibilities:

Holiday / Annual Leave Cover
Procurement & Service Sales Issues to be resolved by Division leader.
Responsible for ensuring that AEs are given correct support & training (supported by leadership)
Customer Interaction and structured email response templates
Initial OEM / Customer Discussion & Negotiation
Back-end Process
System Behaviour
CE hygiene
Zones High-Level Presentation
Team Pipeline Reporting
Ensuring all Opportunities are logged in the system and updated for tracking purposes.
Holding weekly meetings with Division Leader to highlight any team issues.

What you will bring to the team:

Revenue & GP Growth across PK Team (per individual)
Pipeline Growth (per individual)
Reporting Capability
QBS Based Selling Skillset
Importance of Relevance in engagement for New Businesses.
Expansion of customer base through acquisitions with recurring payment business.
Lead the team to achieve 100%+ assigned annual goals.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our team members, including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.

If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.