Manager, Software Engineering

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Zuora Command Center, which enables Zuora admins to expedite monetization strategies and stay ahead of potential issues. It provides IT and engineering leaders one place to monitor all mission-critical activities and accelerate deployments for new products, pricing, and processes in Zuora.

As an engineering manager of the Zuora Platform engineering team, you have the opportunity to play an impactful role with your team and build out the seamless user experience for Zuora admins as well as IT/developers persona. You have the ability to think strategically as well as diving into the details of work streams and focus on quick deliverables to demonstrate progress. Additionally, you have the communication and people skills to inspire teams to bring their A-game. 

This is a location specific position that requires you to come into the office regularly to be most effective. 

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, ReactJS

What you’ll do

• Collaborate with cross functional teams on translating functional requirements into technical solutions
• Lead the design, implementation, testing and maintenance of engineering solutions
• Troubleshoot and resolve engineering issues to ensure system usability and reliability

Your experience

• Proven experience working with distributed systems and fullstack development teams
• Deep understanding of Web Services and APIs
• Ability to manage multiple engineering projects simultaneously
• Strong communication and documentation skills
• Ability to work with global, remote teams to complete execution activities

Nice to haves:

• Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.