Company Overview: Zuora is a leading enterprise software company that provides cloud-based solutions for subscription billing, commerce, and finance. We empower businesses to shift to subscription models by delivering innovative and reliable technology that simplifies the complexities of managing and growing subscription-based services.
Job Summary: We are seeking a highly skilled and experienced Senior Engineering Manager to drive our next generation Commerce catalog platform. The ideal candidate will have a strong
engineering background with engineering and product development expertise in cloud-native architectures, UI/UX frameworks, database scaling, and domain knowledge enabling customer
experiences. This role requires someone who has successfully enabled large-scale product development and led engineering teams in creating next-generation architecture. Additionally,
experience with rules-driven and BPM frameworks, API-led design, and front-end technologies is essential. A deep understanding of the technology components necessary to build a scalable
commerce catalog is also required.
Key Responsibilities:
Enable large-scale product development by setting engineering direction, fosteringinnovation, and ensuring alignment with business goals.
Lead and manage engineering teams to design, develop, and deploy cutting-edgetechnology solutions.
Provide technical leadership and domain expertise to guide product development and architecture decisions.
Mentor and develop engineers, promoting a culture of continuous improvement and technical excellence.
Drive the development of scalable and resilient cloud-native architectures to support
Zuora’s product offerings.
Oversee database scaling strategies to ensure high performance and reliability for large-scale applications.
Collaborate with UI/UX engineering teams to implement frameworks that enhance user experience and interface design.
Implement and integrate rules-driven frameworks to build an application architecture that’s business friendly and extensible.
Lead API-led design initiatives and ensure effective integration of business APIs to support diverse business contexts.
Work closely with cross-functional teams, including Product Management, Marketing,and Customer Success, to deliver high-quality solutions that meet market demands.
Stay current with industry trends and emerging technologies to drive continuous improvement and innovation within the engineering team.
Thorough understanding of the technology components necessary for building a scalable enterprise application, including:
Backend Technologies:
Microservices architecture for modular, flexible, and scalable development.
RESTful APIs and GraphQL for efficient communication and data exchange.
Cloud platforms (e.g., AWS, Azure, Google Cloud) for robust infrastructure and scalability.
Containerization technologies (e.g., Docker, Kubernetes) for efficient deployment and management.
High-performance databases (e.g., PostgreSQL, MongoDB, Cassandra) forreliable data storage and retrieval.
In-memory data stores (e.g., Redis, Memcached) for fast data access and caching.
DevOps tools (e.g., Jenkins, GitLab CI/CD) for automated testing, integration,and deployment.
Security frameworks and tools (e.g., OAuth, JWT, SSL/TLS) for ensuring data privacy and protection.
Frontend Technologies:
Modern JavaScript frameworks (e.g., React, ) for building responsive and dynamic user interfaces.
HTML5 and CSS3 for structuring and styling web applications.
State management libraries (e.g., Redux) for managing application state.
Front-end build tools (e.g., Webpack, Babel) for optimizing and compiling front-end assets.
UI component libraries (e.g., Material-UI) for consistent and reusable UI components.
Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
Minimum of 12+ years of experience in engineering leadership roles, with a focus on
cloud-native architectures and large-scale product development.
Proven experience in database scaling and optimization techniques for high-traffic applications.
Excellent leadership, communication, and interpersonal skills.
Ability to think strategically and make data-driven decisions.
Passion for innovation and a deep understanding of the technology landscape.
Strong knowledge of UI/UX frameworks and best practices.
Track record of leading engineering teams to create next-generation architecture and delivering successful large-scale projects.
In-depth experience with rules-driven frameworks and BPM frameworks.
Expertise in API-led design and developing business APIs.
Familiarity with microservices architecture, RESTful APIs, GraphQL, cloud platforms,
containerization technologies, high-performance databases, in-memory data stores, DevOps tools, and security frameworks.
Proficiency with front-end technologies, including modern JavaScript frameworks,
HTML5, CSS3, state management libraries, front-end build tools, and UI component libraries.
Preferred Qualifications:
Experience in the subscription economy or related industries.
Familiarity with competitive Product Information Management platforms .
Knowledge of industry trends and insight about next generation monetization concepts.
Demonstrated domain expertise in billing, subscriptions, usage, and e-commerce.
Benefits:
Include Zuora offered benefits
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15 years ago, Zuora was born out of a vision that we could evangelize a fundamentally new way of doing business by shifting the focus of companies to deliver recurring, people-centric services instead of a one-time sale of products. This is how we coined the term, the Subscription Economy®.
Today, we see others evangelizing this term, and building entire communities around it. The Subscription Economy isn’t (and never was) just about subscription business models but, direct, recurring relationships with customers through any business model. Subscriptions were only just scratching the surface and now, the market recognizes the Subscription Economy for what it truly is-a relationship-centric economy. Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and to nurture and monetize these relationships through an ever growing set of digital services.
Alongside this evolution, Zuora has been there every step of the way. We started with Zuora Billing, and have expanded our award-winning multi-product portfolio to include Zuora Revenue, Zuora Payments and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. We call this Monetization.
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