Onboarding Experience – Lead

13 Minutes ago • 7 Years +

Education

Job Description

SOFTSWISS is hiring an Onboarding Experience Lead to join their People Experience & Culture team. The role focuses on building a modern, inspiring, seamless, and fun onboarding process. Your mission is to help new colleagues quickly connect with the company culture, understand products, and feel confident. You will design a journey where mission and values are felt at every step, from the first email to first wins, using modern formats like digital tools, gamification, and buddy programs to make onboarding engaging and effective.

Good To Have:

Experience in international or fast-scaling IT companies.
Russian language.
Real-life cases where you’ve boosted onboarding engagement or completion with creative formats.

Must Have:

Redesign onboarding with a focus on the full employee journey: preboarding, welcome-day, first 90 days, integration.
Build flexible onboarding scenarios for different departments, teams, and countries.
Introduce interactive and digital formats.
Integrate learning about SOFTSWISS products and business areas into the onboarding flow.
Launch a structured feedback loop: surveys and interviews at 1–30–60–90 days.
Track key metrics: onboarding completion rate, new hire satisfaction, time-to-productivity, early attrition.
Partner with HRBPs, Talent Development, and team leaders to ensure onboarding reflects the real employee experience.
7+ years of experience in HR, Employee Experience, L&D, or related areas, with a focus on onboarding or integration.
Proven record of designing and delivering end-to-end onboarding journeys (not just admin work).
Strong knowledge of employee journey frameworks and best onboarding practices in IT.
Hands-on experience with digital tools and gamification in HR processes.
Project management skills and ability to work cross-functionally.
Fluent English (written and spoken).

Perks:

Full-time remote work opportunities and flexible working hours.
Private insurance.
Additional 1 Day Off per calendar year.
Sports program compensation.
Comprehensive Mental Health Programme.
Free online English lessons with a native speaker.
Generous referral program.
Training, internal workshops, and participation in international professional conferences and corporate events.

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Overview:

SOFTSWISS is hiring an Onboarding Experience Lead to join our People Experience & Culture team. We want onboarding to be more than just a checklist — it should be an inspiring, seamless, and fun journey. Your mission will be to build a modern onboarding process that helps new colleagues quickly connect with our culture, understand our products, and feel confident as part of the team.

Purpose of the role:

You’ll design a seamless onboarding journey where our mission and values are felt at every step — from the first email to the first wins on the job. We expect you to bring in modern formats: digital tools, gamification, buddy programs, challenges, and interactive rituals that make onboarding engaging and effective.

Key responsibilities:

Redesign onboarding with a focus on the full employee journey: preboarding → welcome-day → first 90 days → integration
Build flexible onboarding scenarios for different departments, teams, and countries
Introduce interactive and digital formats
Integrate learning about SOFTSWISS products and business areas into the onboarding flow.
Launch a structured feedback loop: surveys and interviews at 1–30–60–90 days
Track key metrics: onboarding completion rate, new hire satisfaction, time-to-productivity, early attrition.
Partner with HRBPs, Talent Development, and team leaders to ensure onboarding reflects the real employee experience.

Required Experience:

7+ years of experience in HR, Employee Experience, L&D, or related areas, with a focus on onboarding or integration.
Proven record of designing and delivering end-to-end onboarding journeys (not just admin work).
Strong knowledge of employee journey frameworks and best onboarding practices in IT.
Hands-on experience with digital tools and gamification in HR processes. • Project management skills and ability to work cross-functionally.
Fluent English (written and spoken).

Nice to have:

Experience in international or fast-scaling IT companies.
Russian language.
Real-life cases where you’ve boosted onboarding engagement or completion with creative formats.

Our Benefits:

Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports program compensation
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.